Global Logistics Customer Service Agent

DSV Air & Sea Inc.; Winchester (VA); On-site; USD 31,684 - 38,572; Full time

Job summary

DSV – Global Transport and Logistics in Winchester, USA, is seeking a Customer Service Agent (CSR) to deliver exceptional service, process orders, and manage data entry for shipping and receiving. The CSR collaborates with departments to ensure timely fulfillment, accurate invoicing, and customer satisfaction across daily operations.

The role requires a high school diploma or GED and about a year of customer service or inventory experience.

Qualifications

• High school diploma or GED is required.
• 1 year experience in Customer Service/Inventory-related capacity.
• Must be able to work in unregulated warehouse temperatures.

Responsibilities

• Process and input all customer orders.
• Run stock reports to check product availability.
• Generate paperwork for customer work orders.
• Verify orders for special requests and invoice accuracy.
• Maintain relationships with customers and respond to inquiries.

Skills

Customer Service

Data entry

Communication

Education

High school diploma or GED

Tools

WMS

SAPs

Job description

DSV – Global Transport and Logistics in Winchester, USA, is seeking a Customer Service Agent (CSR) to deliver exceptional service, process orders, and manage data entry for shipping and receiving. The CSR collaborates with departments to ensure timely fulfillment, accurate invoicing, and customer satisfaction across daily operations.

The role requires a high school diploma or GED and about a year of customer service or inventory experience.