Global Logistics Coordinator - Transcon Evening Shift

Expeditors; Carteret (NJ); On-site; USD 43,200 - 52,800; Full time

Benefits offered by this job

Paid Vacation

Health Plan: Medical

Life Insurance

Employee Stock Purchase Plan

Training and Personnel Development Program

Growth opportunities

Employee Referral Program Bonus

Job summary

Expeditors in Carteret, New Jersey is seeking a Logistics Coordinator to ensure timely and accurate movement of freight and information within the Transcon Department. This role involves collaborating with a team of logistics professionals to provide exceptional service to customers.

The ideal candidate will have a bachelor's degree, strong organizational and communication skills, and a proactive attitude. Benefits include paid time off, medical plan, life insurance, growth opportunities, and more.

Qualifications

• Strong organizational skills and proactive attitude.
• Effective interpersonal skills, strong communication abilities.
• Great computer skills.

Responsibilities

• Ensure efficient and timely cargo movement.
• Coordinate pickups and deliveries of shipments.
• Ensure accurate data entry and customer billing.
• Promote compliance with company policies.

Skills

Interpersonal / Communication

Customer Service

Organization

Computer Skills

Education

Bachelor's degree

Job description

Job Description

Ensure timely and accurate movement of freight and information, while providing exceptional customer service within the Transcon Department. The Transcon Department is responsible for all domestic transportation (air / ground / intermodal) within the Expeditors Network. In this position, you will join a team of logistics professionals working collaboratively to support our network and deliver the highest quality of service to our customers.

Responsibilities

• Ensure efficient, cost effective and timely cargo movement
• Consolidate and route shipments based on profitability and customer expectations
• Coordinate pickups and deliveries of location shipments
• Ensure accurate and timely data entry into our operational system
• Follow up on and monitor active shipments for key shipment milestones
• Use departmental tools (i.e. workflow / activity reports) to execute on daily responsibilities
• Ensure accurate and timely customer and service provider billing
• Interact with our customers in coordinating appointments, providing milestone updates and trouble shooting.
• Contribute to maintain good relationships with service providers, customers and other Expeditors departments/offices
• Meet compliance at all times to regulations internal and external in accordance with government regulations
• Understand department process flow, and look for best practices to improve operational efficiency and productivity
• Ensure all customers standard operating procedures are in place and properly documented
• Meet KPI standards in accordance with the Company’s procedures
• Effectively manage all communication - timely responses to emails and phone requests (internal and external)
• Escalation of problems to Management when necessary
• Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride.
• Adhere to the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.

Qualifications

Knowledge/ Skills:

• Bachelor's degree
• Interpersonal / Communication
• Customer Service
• Pro‑active, strong organizational skills.
• Great computer skills
• Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.

Hours

4pm to 1am OR 5pm to 2am

Benefits

• Paid Vacation, Holiday, Sick Time
• Health Plan: Medical
• Life Insurance
• Employee Stock Purchase Plan
• Training and Personnel Development Program
• Growth opportunities within the company
• Employee Referral Program Bonus

Compensation

$48,000-$48,000 per year