Logistics Coordinator - Transcon

Expeditors; Carteret (NJ); On-site; USD 48,000 - 52,000; Full time

Benefits offered by this job

Paid Vacation

Health Plan: Medical

Life Insurance

Employee Stock Purchase Plan

Training and Personnel Development Program

Employee Referral Program Bonus

Job summary

Expeditors, based in Carteret, New Jersey, is recruiting for a position in their Transcon Department. The role involves ensuring timely and accurate freight movement, while focusing on providing exceptional customer service. This position entails collaboration with logistics professionals and requires strong interpersonal skills, customer service expertise, and a bachelor's degree.

Benefits include paid vacation, a health plan, and growth opportunities. The schedule is Tuesday to Saturday, 8 AM to 5 PM, with a salary range of $48,000 to $52,000 per year.

Qualifications

• Bachelor's degree required.
• Strong organizational skills and proactive approach.
• Excellent interpersonal and communication skills.

Responsibilities

• Ensure efficient, timely cargo movement.
• Coordinate pickups and deliveries of shipments.
• Interact with customers to ensure smooth operations.

Skills

Interpersonal skills

Communication

Customer Service

Organizational skills

Computer skills

Education

Bachelor's degree

Job description

Job Description

Ensure timely and accurate movement of freight and information, while providing exceptional customer service within the Transcon Department. The Transcon Department is responsible for all domestic transportation (air / ground / intermodal) within the Expeditors Network. In this position, you will join a team of logistics professionals working collaboratively to support our network and deliver the highest quality of service to our customers.

• Ensure efficient, cost effective and timely cargo movement
• Consolidate and route shipments based on profitability and customer expectations
• Coordinate pickups and deliveries of location shipments
• Ensure accurate and timely data entry into our operational system
• Follow up on and monitor active shipments for key shipment milestones
• Use departmental tools (i.e. workflow / activity reports) to execute on daily responsibilities
• Ensure accurate and timely customer and service provider billing
• Interact with our customers in coordinating appointments, providing milestone updates and trouble shooting.
• Contribute to maintain good relationships with service providers, customers and other Expeditors departments/offices
• Meet compliance at all times to regulations internal and external in accordance with government regulations
• Understand department process flow, and looking for best practices to improve operational efficiency and productivity
• Ensure all customers standard operating procedures are in place and properly documented
• Meet KPI standards in accordance with the Company’s procedures
• Effective manage all communication - timely responses to emails and phone requests (internal and external)
• Escalation of problems to Management when necessary
• Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride.
• Adhere to the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.

Schedule is Tuesday - Saturday 8AM - 5PM

Qualifications

• Bachelor's degree
• Interpersonal / Communication
• Customer Service
• Pro-active, strong organizational skills.
• Great computer skills
• Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.

Additional Information

Expeditors offers excellent benefits:

• Paid Vacation, Holiday, Sick Time
• Health Plan: Medical
• Life Insurance
• Employee Stock Purchase Plan
• Training and Personnel Development Program
• Growth opportunities within the company
• Employee Referral Program Bonus
• Salary Range: $48000 -$52000

Compensation

$48,000-$48,000 per year