Global Logistics Coordinator – Intl Shipping & CS

Intuit, Inc.; Waldorf (MD); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

401(k) retirement plan with employer’s

Employee discounts

Paid training

Professional development opportunities

Career advancement opportunities

Job summary

Cotonou-Direct International Shipping LLC in Waldorf, Maryland is hiring a Logistics Coordinator (International Shipping & Customer Service). This full-time, in-office role supports ocean and air freight, order inquiries, and documentation while building a long-term career in global logistics.

You will assist customers, coordinate shipments, prepare invoices and files, communicate with carriers and brokers, and learn EEI/AES filing and regulatory compliance as you grow with the company.

Qualifications

• High School Diploma or equivalent.
• Excellent verbal and written communication skills.
• Strong customer service skills.
• Strong organizational and time-management skills.
• Ability to multitask in a fast-paced environment.
• Proficiency with Microsoft Word, Excel, Outlook, and email.
• Dependable, punctual, and professional.
• Strong attention to detail.
• Willingness to learn and grow professionally.

Responsibilities

• Assist customers with shipping inquiries and booking requests.
• Coordinate ocean freight, air freight, and domestic transportation. Track international shipments and provide shipment updates.
• Prepare shipping documents, invoices, and customer files.
• Communicate with ocean carriers, airlines, trucking companies, customs brokers, and overseas agents.
• Answer incoming calls and respond professionally to customer emails.
• Maintain accurate shipment records and operational files.
• Assist with transportation brokerage operations.
• Support vehicle shipping and wholesale vehicle operations.
• Learn export documentation, EEI/AES filing, and regulatory compliance.
• Support day-to-day office operations and administrative tasks.

Skills

Customer service

Communication

Time management

Organizational skills

Multitasking

Professionalism

Education

High School Diploma or equivalent

Tools

Microsoft Word

Excel

Outlook

Email

Job description

Cotonou-Direct International Shipping LLC in Waldorf, Maryland is hiring a Logistics Coordinator (International Shipping & Customer Service). This full-time, in-office role supports ocean and air freight, order inquiries, and documentation while building a long-term career in global logistics.

You will assist customers, coordinate shipments, prepare invoices and files, communicate with carriers and brokers, and learn EEI/AES filing and regulatory compliance as you grow with the company.