Global Logistics Claims Specialist II

AIT Worldwide Logistics, Inc.; Itasca (IL); On-site; USD 43,000 - 61,000; Full time

Benefits offered by this job

Medical

Prescription

Health Savings Account

Flexible Spending Accounts

Dental

Vision

Life

AD&D

Disability

Tuition Reimbursement

Paid Parental Leave

Pet Insurance

401(k)

Job summary

AIT Worldwide Logistics is seeking a Claims Agent II in Illinois to review claims from intake through resolution, ensuring accuracy, compliance, and a high standard of service. You will coordinate with underwriting, legal, and finance to drive fair resolutions, mentor staff, and generate reports to identify trends and improvement opportunities, while staying current on regulations and internal policies.

Join a global logistics team focused on risk mitigation, process improvements, and superior

Qualifications

• 3+ years experience in claims administration in logistics.
• Strong attention to detail and accuracy.
• Ability to work across multiple time zones and teams.
• Knowledge of regulatory and policy terms in claims.

Responsibilities

• Serve as liaison with clients, gather information, provide timely updates, and communicate outcomes.
• Review claim documentation for accuracy, policy alignment, and completeness.
• Coordinate with underwriting, legal, and finance to resolve claims efficiently.
• Work with vendors, adjusters, and third parties to streamline processes.
• Document communications and generate reports to identify risks and improvements.
• Stay current on industry regulations and internal policies.

Skills

Claims experience

Attention to detail

Teamwork across time zones

Regulatory compliance

Cross-functional collaboration

Education

High School diploma

Some College

Job description

AIT Worldwide Logistics is seeking a Claims Agent II in Illinois to review claims from intake through resolution, ensuring accuracy, compliance, and a high standard of service. You will coordinate with underwriting, legal, and finance to drive fair resolutions, mentor staff, and generate reports to identify trends and improvement opportunities, while staying current on regulations and internal policies.

Join a global logistics team focused on risk mitigation, process improvements, and superior