Global Logistics Administration Specialist

Crate & Barrel; Northbrook (IL); On-site; USD 70,000 - 95,000; Full time

Job summary

Crate & Barrel in Northbrook, IL seeks a Global Logistics Administration Specialist to manage the fiscal lifecycle of cargo movement and ensure billing accuracy across the global transportation network.

You will audit invoices, design tracking reports, and drive process improvements within the transportation administration team while coordinating with merchandising and DC personnel.

Qualifications

• Advanced mathematical and analytical skills with data-driven reporting focus.
• Strong written and verbal communication with international partners.
• Solid understanding of international freight forwarding and domestic trucking billing.

Responsibilities

• Lead the audit of invoices for ocean import, drayage, and intermodal services.
• Identify and implement enhancements to freight payment workflows to improve data accuracy and cycle times.
• Design and maintain tracking reports to monitor logistics spend and carrier billing performance.
• Audit demurrage, detention, and chassis charges to ensure cost efficiency.
• Serve as liaison for resolving complex billing discrepancies between vendors, carriers, and internal teams.

Skills

Advanced Mathematics & Analytics

Communication

International Freight Forwarding

Process Improvement

Organizational Skills

Tools

Microsoft Office Suite

Google platforms

Job description

The Global Logistics Specialist will serve as the primary administrator for freight payment and financial compliance within the global transportation network. This role focuses on the fiscal lifecycle of cargo movement, requiring a deep understanding of both international freight-forwarding and domestic trucking processes to ensure billing accuracy. The successful candidate will leverage strong mathematical and analytical skills to develop tracking reports and drive continuous process improvements within the transportation administration department.

A day in the life of a Global Logistics Administration Specialist...

• Freight Audit & Financial Validation: Lead the audit of ocean import, drayage, and intermodal invoices to ensure alignment with contracted rates and service levels
• Process Improvement: Identify and implement enhancements to freight payment workflows, aiming to streamline administrative cycles and improve data accuracy
• Analytical Reporting Development: Design and maintain advanced tracking reports to monitor logistics spend, accessorial trends, and carrier billing performance
• Demurrage & Detention Oversight: Audit and validate charges for demurrage, detention, and chassis usage to ensure the company operates in a cost-efficient environment
• Vendor Financial Liaison: Act as the administrative point of contact for resolving complex billing discrepancies between vendors, carriers, and internal merchandising or DC teams

What You'll Bring To The Table...

• Advanced Mathematics & Analytics: Possess an excellent mathematical background with a focus on developing data-driven reporting and financial reconciliations
• Communication: Ability to clearly communicate financial requirements and process changes both verbally and in writing to international and domestic partners
• Process Mastery: Must possess a strong understanding of both international freight forwarding and domestic trucking/FTL processes to accurately interpret service billing
• Self-Directed Initiative: Must be self‑motivated and assertive in identifying areas for process improvement and independently executing administrative goals
• Organizational Urgency: Ability to multi-task and organize a high volume of financial documentation based on operational priorities and peak season demands

We’d love to hear from you if you have…

• 3+ years of experience in the freight forwarding industry, specifically involving ocean import financial documentation preferred
• A solid understanding of transload, cross-dock, and outbound trucking processes is required to facilitate accurate auditing
• Proficiency in Microsoft Office Suite and Google platforms for the creation of complex tracking tools