Global LMS Architect & Automation Lead

Gallup; Washington (Washington County); On-site; USD 110,000 - 140,000; Full time

Job summary

Gallup is seeking an experienced global LMS administrator to steward our enterprise LMS/LXP environments, including customer-facing and internal platforms. You will own configurations, integrations, reporting, governance and continuous improvement, partnering with technology and learning stakeholders.

You will design engaging digital learning experiences, write HTML/CSS for customization, resolve complex issues and drive data-driven improvements across global teams, including a Washington, D.C.

Qualifications

• 5+ years administering enterprise LMS or LXP platforms.
• Experience developing digital learning content using Articulate Storyline or Adobe Captivate.
• Experience with HTML and CSS.
• Experience integrating LMS with Oracle and other enterprise systems.
• Experience with learner data, analytics and compliance reporting.

Responsibilities

• Own and administer Gallup's global LMS platform ecosystem across U.S., international and internal environments.
• Manage LMS configuration, permissions, content structures, integrations and platform functionality.
• Partner with technology teams to maintain and improve integrations with Oracle and other systems.
• Own the LMS road map, governance standards and backlog with stakeholders.
• Improve navigation, content organization and user flows for scalable digital learning experiences.
• Design, configure and deploy digital learning experiences with subject matter experts.
• Write and maintain custom HTML/CSS for customization and accessibility.
• Troubleshoot issues; identify root causes and implement sustainable solutions.
• Monitor usage, analytics and support trends; drive improvements.
• Maintain documentation, QA processes and reporting standards across global environments.
• Leverage AI and automation to accelerate workflows and personalize operations.

Skills

LMS administration

Digital learning design

Content development

HTML/CSS

Analytics & reporting

AI tooling

Stakeholder collaboration

Accessibility standards

Documentation

Integration & APIs

Education

Bachelor’s degree

Master’s degree in instructional technology

Tools

Articulate Storyline

Adobe Captivate

Oracle integrations

SSO, xAPI, LTI

Job description

Gallup is seeking an experienced global LMS administrator to steward our enterprise LMS/LXP environments, including customer-facing and internal platforms. You will own configurations, integrations, reporting, governance and continuous improvement, partnering with technology and learning stakeholders.

You will design engaging digital learning experiences, write HTML/CSS for customization, resolve complex issues and drive data-driven improvements across global teams, including a Washington, D.C.