Global Legal Ops & Compliance Leader

TwelveLabs, Inc.; Northern (KY); Hybrid; USD 90,000 - 140,000; Full time

Benefits offered by this job

Flexible PTO

Learning stipend

Visa support

Office in SF

Lunch & dinner provided (onsite SF)

Job summary

TwelveLabs, Inc. is seeking a Legal Operations & Compliance Manager to build and run the operational backbone of our Legal function.

You’ll own systems, processes, and records to support a fast-growing global business, including contract operations, governance administration, outside-counsel management, IP coordination, and compliance program administration. The role involves travel up to 10% annually for conferences and events; some on-site interviews/onboarding may be required.

Qualifications

• 5+ years in legal operations, senior paralegal, corporate governance, contract operations, or compliance operations, ideally in-house at a tech/software/AI company.
• Experience with CLM or matter-management system, contract repositories/metadata/renewals, and corporate governance recordkeeping.
• Experience tracking outside-counsel budgets, invoices, or matter data.
• Strong project management across functions, high attention to detail, and good judgment on when to elevate to an attorney.
• Comfort with confidential and privileged information, and the ability to work autonomously while keeping Legal leadership informed.

Responsibilities

• Own Legal intake, triage, matter tracking, workflow administration, and status reporting.
• Identify opportunities to replace repetitive manual work with standardized workflows, self-service tools, or automation.
• Serve as the operational owner of the existing CLM and lead requirements gathering for future legal technology.
• Maintain corporate records, governance calendars, and support board/committee meetings, filings, and entity administration.
• Maintain a consolidated compliance calendar covering policies, training, audits, certifications, filings, assessments, and recurring reviews.
• Coordinate compliance projects across Legal, Security, Engineering, Product, Finance, People, and other operational owners.
• Support the legal and administrative components of SOC 2, CMMC, privacy, accessibility, AI governance, and similar initiatives.
• Maintain policy inventories, review cycles, approval records, version histories, and employee acknowledgments.
• Maintain Legal playbooks, standard operating procedures, decision trees, training materials, precedents, and internal guidance.
• Coordinate cross-functional Legal projects and ensure that decisions, owners, deadlines, and follow-up actions are documented.
• Serve as a responsive point of contact for questions regarding Legal processes, intake, contract status, signatures, records, and documentation.
• Train employees on Legal systems and workflows.

Skills

Legal operations

Contract operations

Governance

Project management

Attention to detail

Confidential information handling

Education

Paralegal certificate

Legal-ops credential

Project management credential

Tools

SpotDraft

Ironclad

DocuSign

HubSpot

Carta

Job description

TwelveLabs, Inc. is seeking a Legal Operations & Compliance Manager to build and run the operational backbone of our Legal function.

You’ll own systems, processes, and records to support a fast-growing global business, including contract operations, governance administration, outside-counsel management, IP coordination, and compliance program administration. The role involves travel up to 10% annually for conferences and events; some on-site interviews/onboarding may be required.