Global Learning Programs Lead

Socket.dev; Arlington (VA); On-site; USD 56,000 - 97,000; Full time

Job summary

Amazon in Arlington, VA is seeking a Learning Project Manager to support Global Learning and Development program initiatives. You will coordinate end-to-end learning programs, manage timelines, and drive operational excellence across L&D processes to deliver training at scale.

Successful candidates are self-starters with strong organization, project management capability, and experience in learning administration or training coordination.

Qualifications

• 1+ years of program or project management experience.
• Experience managing and coordinating projects in a fast-paced environment.
• Experience in written and verbal communication with technical and non-technical audiences, including senior leadership.
• Experience with Learning Management Systems (LMS).
• Knowledge of Excel at an intermediate level (pivot tables, charts, lookups, formulas).
• Experience engaging with internal and external stakeholders to convey complex ideas clearly.
• Experience working within a global company with multi-country responsibilities.

Responsibilities

• Own the end-to-end coordination of learning programs, managing timelines, dependencies, milestones, and stakeholder communications.
• Develop and maintain project plans for recurring and ad-hoc learning initiatives.
• Identify risks, blockers, and dependencies; escalate appropriately and drive resolution.
• Partner with Learning Program Managers to translate program strategy into actionable delivery plans.
• Track and report on program KPIs, providing regular status updates to learning leadership.
• Drive continuous improvement by analyzing processes and recommending scalable solutions.
• Set up and manage training events on Learn ensuring accurate scheduling and configuration.
• Arrange Zoom sessions and book meeting rooms required for training delivery.
• Send attendees calendar invites and manage updates as required.
• Manage attendee lists both before and after training, ensuring accurate records and follow-up.
• Create learning assignments and learning removal requests on Learn as required.
• Attend training sessions where needed to ensure facilitators are set up and attendees have arrived; troubleshoot issues in real time.
• Send out surveys, collate feedback data, and analyze customer feedback to identify trends, areas of focus, and improvement opportunities for Learning Program Managers.
• Provide data-driven insights and recommendations to Learning PMs regarding program effectiveness.
• Own, update, and manage SOPs and training templates, ensuring documentation is current and accessible.
• Send training communications and ensure consistent messaging across all channels.
• Other administrative and project tasks as required.

Skills

Project management

Communication

Stakeholder management

Global experience

Tools

LMS

Excel

Job description

Amazon in Arlington, VA is seeking a Learning Project Manager to support Global Learning and Development program initiatives. You will coordinate end-to-end learning programs, manage timelines, and drive operational excellence across L&D processes to deliver training at scale.

Successful candidates are self-starters with strong organization, project management capability, and experience in learning administration or training coordination.