Global Learning Experience Designer - AI-Driven, Last-Mile

Amazon; Austin (TX); On-site; USD 74,000 - 130,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Job summary

Amazon.com Services LLC is seeking a Learning Experience Designer for the Worldwide Learning team within Amazon Flex. You will design interactive learning experiences to onboard, train, and support delivery partners across 9+ countries, partnering with stakeholders to drive impact at scale.

You will author content end-to-end, leverage AI-powered workflows, and ensure accessibility and multilingual delivery across devices, contributing to a high-output, global learning ecosystem.

Qualifications

• 3+ years of program or project management experience.
• Experience using data and metrics to determine and drive improvements.
• Experience working cross functionally with tech and non-tech teams.
• 4+ years of designing, developing, and delivering eLearning content experience.
• 6+ years of designing, developing, and delivering eLearning content experience.

Responsibilities

• Design and build interactive e-learning using Articulate Storyline 360 and Rise 360, contributing to reusable templates, design patterns, and quality standards that scale across the team
• Author, update, and maintain a global library of learning articles, videos, and structured learning paths serving delivery partners across 9+ countries
• Support video content production - scripting, storyboarding, coordinating with vendors, and ensuring brand consistency across countries and languages
• Apply generative AI tools for content creation across scripting, visual asset generation, translation, and quality review
• Create visual assets and contribute to component libraries and brand systems that ensure consistency across interactive and video content
• Manage projects end-to-end: define scope, track milestones, coordinate dependencies, and deliver results on time
• Adapt content for global scale - supporting localization workflows and culturally adaptive design that maintains instructional integrity across languages and regions
• Design for a mobile-first, multilingual audience with accessibility built into every interaction
• Analyze learner metrics to identify improvement opportunities and present data-driven recommendations connecting learning outcomes to business results
• Partner with product, marketing, operations, and regional teams - representing the learner perspective and aligning learning work with business priorities

Skills

Program management

Data-driven decisions

Cross-functional collaboration

eLearning design

Tools

Articulate Storyline 360

Rise 360

Job description

Amazon.com Services LLC is seeking a Learning Experience Designer for the Worldwide Learning team within Amazon Flex. You will design interactive learning experiences to onboard, train, and support delivery partners across 9+ countries, partnering with stakeholders to drive impact at scale.

You will author content end-to-end, leverage AI-powered workflows, and ensure accessibility and multilingual delivery across devices, contributing to a high-output, global learning ecosystem.