Global Key Accounts Director — Remote Leadership

IQVIA; Durham (NC); Remote; USD 130,000 - 434,000; Full time

Job summary

IQVIA, a global leader in clinical research services, commercial insights, and healthcare intelligence, seeks a Global Key Account Director to lead strategic relationships with designated global pharmaceutical clients. You will shape account strategy, drive growth, and orchestrate IQVIA’s capabilities to deliver measurable value across the client lifecycle.

You will manage executive-level engagements, co-create growth plans, and lead cross-functional teams to ensure high-quality execution and

Qualifications

• 15+ years of experience in the pharmaceutical, life sciences, healthcare, or related commercial services industry.
• Demonstrated success managing large, complex strategic accounts, preferably with annual revenue exceeding $50M.
• Proven ability to sell complex, multi-service solutions across a broad portfolio of capabilities.
• Track record of balancing near‑term opportunity execution with long‑term strategic account development.
• Experience navigating matrixed global organizations and managing multiple sophisticated client relationships.

Responsibilities

• Lead business development and account management activities for designated global strategic accounts.
• Develop and execute account growth strategies aligned to client priorities, market dynamics, and IQVIA capabilities.
• Drive sustainable revenue growth by identifying, shaping, and advancing opportunities across the full client lifecycle.
• Lead strategic conversations with senior executives and decision makers to position IQVIA as a trusted partner.
• Build enduring relationships with executive sponsors, commercial leaders, and cross-functional stakeholders within client organizations.
• Develop a deep understanding of client business priorities, challenges, and decision-making structures.
• Translate client needs into innovative, integrated solutions that leverage IQVIA’s data, technology, analytics, clinical, and commercial expertise.
• Conduct regular business and service reviews to ensure customers realize value from existing IQVIA partnerships and identify opportunities for renewal, expansion, and cross-sell.
• Orchestrate global, cross-functional account teams to deliver coordinated client engagement and high-quality execution.
• Partner across IQVIA business units, service lines, and sales teams to align resources around key account priorities.
• Coach and mentor junior business development and account management colleagues, sharing best practices and supporting team effectiveness.
• Lead account planning, forecasting, pipeline management, financial reporting, and opportunity governance activities.
• Serve as the senior commercial owner for assigned accounts, accountable for relationship health, growth strategy, and overall account performance.
• Co-create joint growth plans with clients that deliver mutual value and support long-term partnership goals.
• Maintain stakeholder maps, executive engagement plans, and account strategies that reflect evolving client needs and organizational priorities.
• Champion client-centric thinking, innovation, and disciplined execution across internal and external stakeholders.

Skills

Executive presence

Consultative selling

Strategic account planning

Financial acumen

Communication skills

Collaborative leadership

Ownership mindset

MS Office

Tools

Microsoft Word

Microsoft PowerPoint

Microsoft Excel

Job description

IQVIA, a global leader in clinical research services, commercial insights, and healthcare intelligence, seeks a Global Key Account Director to lead strategic relationships with designated global pharmaceutical clients. You will shape account strategy, drive growth, and orchestrate IQVIA’s capabilities to deliver measurable value across the client lifecycle.

You will manage executive-level engagements, co-create growth plans, and lead cross-functional teams to ensure high-quality execution and