Global Key Account Manager

Polyone España SL; Boston (MA); Remote; USD 120,000 - 160,000; Full time

Job summary

A leading company is seeking a Global Key Account Manager to drive growth and manage strategic accounts. This executive-level role requires strong leadership, negotiation skills, and the ability to develop long-term customer relationships. The ideal candidate will have extensive experience in strategic account management and a passion for customer relationship management.

Qualifications

• 7+ years in strategic account management.
• Proven track record in global B2B sales.
• Experience managing complex contracts.

Responsibilities

• Manage regional strategic account managers.
• Develop long-term relationships with key customers.
• Coordinate cross-functional teams for account objectives.

Skills

Strategic Thinking

Communication

Negotiation

Customer Orientation

Education

Bachelor’s degree in Business

MBA

Tools

Microsoft PowerPoint

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Our purpose at Avient Corporation is to be an innovator of materials solutions that help our customers succeed, while enabling a sustainable world. Innovation goes far beyond materials science; it’s powered by the passion, creativity, and diverse expertise of 9,000 professionals worldwide. Whether you’re a finance wizard, a tech enthusiast, an operational powerhouse, an HR changemaker, or a trailblazer in materials development, you’ll find your place at Avient. Join our global team and help shape the future with sustainable solutions that transform possibilities into realities. Your unique perspective could be the key to our next breakthrough!

Job Summary
The Global Key Account Manager (GKAM) is an executive-level sales leader responsible for managing regional strategic account managers and key decision-makers for Avient’s strategic accounts. Based in the United States or Europe (preferably near Cincinnati, OH; Boston, MA; or Geneva, Switzerland), this role focuses on developing long-term, productive relationships with key customers to drive exceptional growth, profitability, and innovation. The GKAM directs global customer initiatives, delivers value by leveraging Avient’s resources, and sells at all management levels to build strong customer relationships. This position requires independent functioning, up to 75% travel, and strong leadership, communication, and negotiation skills. The ideal candidate is dynamic, self-motivated, and passionate about strategic sales and customer relationship management, bringing energy and professionalism to daily routines while coaching and mentoring matrix personnel across business units.

Essential Functions

• Profitable revenue growth, including robust new business development.
• Achieve stated material margin targets as a percentage of sales.
• Achieve stated STNB (Sales to New Business) targets annually - Establish, track and close new business targets consistent with long term growth objectives at designated Key Accounts with an ability to work globally across Avient and the customer organizations.
• Approach the sales process with a high degree of professionalism and effectiveness by successful utilization of customer centric selling skills and tools, such as use of scorecards, business reviews, EVE tools, high, wide, and deep, 5 warning signs, prospecting & new account calls, development and support of a robust sales funnel, collecting ARs, avoidance of bad debts, cross selling, and effective CRM system management.
• Ability to sell value to the customer and leverage Avient’s resources globally. Must be versed in Avient’s wide spectrum of products and services.
• Develop, execute and manage key / strategic account plans and new product introductions.
• Coordinate cross functional teams including technical and customer service in support of account objectives.
• Adds customer value by acting as a business consultant to customers’ key management; develops a thorough understanding of customers’ business, overall initiatives and operational issues; advises customer on best Avient product(s) and solution(s) to accomplish their objectives; coordinates global sales agreements with BU pricing specialists, and/or special considerations as needed.
• Implement marketing programs and provide feedback on resource needs and emerging opportunities; recommends to Marketing changes in Avient product/service mix by evaluating product results and competitive developments; market development activities to include performing analysis of customer plans and creating sales forecasts and account strategies.
• Other duties as assigned

Education and Experience

• 7+ years in strategic account management, preferably with a global OEM or with the packaging and/or consumer products sector
• Strategic planning
• Budget Management
• Proven track record in global B2B sales and key account management.
• Strong, communication, and relationship-building skills.
• Ability to work in a cross-functional, multinational environment.
• Experience managing complex contracts and pricing structures.
• Understanding of sustainability initiatives and regulatory compliance in global markets.
• Bachelor’s degree in Business, Engineering, or a related field (MBA preferred

Additional Qualifications

• Strategic and Analytical Skills
  • Strategic Thinking
  • Financial / Business Acumen
  • Value Analysis & Opportunity Insight
  • Process Discipline
  • Accountability for Business Outcomes
• Communication and Influence
  • Expert Communication & Influence Skills
  • Expert Negotiation Skills
  • Interpersonal Relationship Skills
  • Team Leadership
  • Ability to Train & Mentor Others
• Customer and Market Knowledge
  • Customer Orientation
  • Company / Avient Knowledge
  • Industry Knowledge
  • Customer Knowledge
  • Cultural Knowledge & Sensitivity
  • Responsible for the Corporate Customer Relationship
• Operational and Organizational Skills
  • Budget Management
  • Sales & Customer Service Experience
  • Expert Time / Priority Management
  • Organizational Skills
  • Software Skills (Microsoft PowerPoint, Word, Excel, Outlook)
• Personal Attributes
  • Assertive
  • Self-Motivated / Driven

We believe that all of our global employees are leaders and that the six most important behaviors for driving our strategy and culture are the same no matter if an employee is a leader of self, a leader of others, or a leader of the business. By playing to win, acting customer centric, driving innovation and profitable growth, collaborating seamlessly across Avient, and motivating and inspiring and developing others and yourself you will accelerate your ability to achieve Avient’s strategic goals, to meet our customer needs, and to accomplish your career goals.

At Avient, we believe a wide variety of thoughts, ideas and backgrounds gives us the creativity to be successful in a rapidly changing world. In support of this, we stress equality of opportunity for all qualified individuals in accordance with applicable laws. Decisions on hiring, promotion, development, compensation or advancement are based solely on a person’s qualifications, abilities, experience and performance. Avient is an equal opportunity employer. We maintain a policy of non-discrimination in providing equal employment to all qualified employees and candidates regardless of race, sex, sexual orientation, gender identity, age, color, religion, national origin, disability, genetic information, protected veteran’s status, or other legally protected classification in accordance with applicable federal, state and local law. If you need an accommodation because of a disability to complete an online application, please contact the Avient HR Team by emailing, [e-mail].

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