Global IT Logistics and Operations Coordinator

Dots; Miami, Northern (FL, KY); Hybrid; USD 42,000 - 64,000; Full time

Job summary

Dots is seeking an IT Logistics Coordinator to join our Operations team in Miami. You will help manage the day-to-day lifecycle of IT equipment across our global warehouse network, coordinating onboarding and offboarding, warehouse activities, data wiping requests, and inventory movements.

No prior logistics experience required; we teach you everything you need to know. We value curiosity, quick learning, and ownership.

Qualifications

• Interest in technology and operational processes.
• Comfort with computers and learning new systems quickly.
• Excellent organizational and multitasking abilities.
• High attention to detail and a structured way of working.
• Strong written and verbal English communication.
• Proactive, ownership-minded mindset with problem-solving skills.
• Thrives in a fast-paced environment with multiple priorities.

Responsibilities

• Manage the operational lifecycle of IT equipment orders from creation through completion.
• Coordinate onboarding and offboarding requests for employees around the world.
• Work closely with our global warehouse partners to coordinate receiving, shipping, storage, inspections, and inventory movements.
• Manage device retrievals and data wiping requests while ensuring compliance with internal procedures.
• Track orders, monitor progress, and proactively resolve operational issues.
• Communicate with customers and internal teams regarding order status, deliveries, returns, and warehouse activities.
• Maintain accurate inventory and operational records across multiple systems.
• Collaborate with Customer Success, Procurement, Finance, Product, and other Operations teams to ensure smooth execution.
• Identify opportunities to improve operational processes and customer experience.

Skills

Tech interest

Organizational skills

English communication

Ownership mindset

Proactive problem solving

Job description

Dots is seeking an IT Logistics Coordinator to join our Operations team in Miami. You will help manage the day-to-day lifecycle of IT equipment across our global warehouse network, coordinating onboarding and offboarding, warehouse activities, data wiping requests, and inventory movements.

No prior logistics experience required; we teach you everything you need to know. We value curiosity, quick learning, and ownership.