Global IT Director: Strategy, Security & Hands-On Tech

Falcon Recruitment; Howell Township (NJ); On-site; USD 150,000 - 160,000; Full time

Job summary

Falcon Recruitment seeks an experienced Director of Information Technology to lead and evolve its global IT operations from Howell, New Jersey. The role balances strategic planning with hands-on technical execution, with 30–40% of time spent on hands-on work and the rest on leadership and initiatives.

Responsibilities include overseeing infrastructure, cybersecurity, help desk, vendor management, and security compliance, while driving KPI-driven IT processes across geographies.

Qualifications

• 6+ years of progressive experience in information technology, infrastructure, systems administration, or a related discipline.
• 5+ years of experience leading technical teams or IT functions.
• Strong hands-on knowledge of Microsoft 365, Azure Active Directory/Entra ID, networking, databases, and systems administration.
• Experience managing IT infrastructure and technology operations across multiple teams, offices, or geographic locations.
• Strong understanding of cybersecurity principles, including cloud security, vulnerability management, penetration testing, threat intelligence, and risk remediation.
• Experience supporting SOC 2 certifications, audits, or comparable security and compliance frameworks.
• Demonstrated ability to establish IT KPIs, workflows, service standards, and operational processes.
• Experience managing technology vendors, software licensing, hardware procurement, user permissions, and IT assets.

Responsibilities

• Lead the organization's global IT function, including infrastructure, systems, cybersecurity, help desk operations, and technology support.
• Manage, mentor, and develop a global team of IT professionals while establishing clear expectations, workflows, and departmental KPIs.
• Serve as a hands-on technical leader capable of troubleshooting complex infrastructure, network, cloud, security, and systems issues when necessary.
• Develop and execute an IT strategy aligned with organizational growth, operational requirements, security standards, and long-term business objectives.
• Establish and manage Help Desk processes, ticketing standards, escalation procedures, service expectations, and performance metrics.
• Oversee Microsoft 365, Azure Active Directory/Entra ID, networking, databases, system administration, and connected devices.
• Develop and maintain cybersecurity programs, controls, policies, and procedures designed to protect organizational systems and data.
• Lead IT risk remediation initiatives and ensure identified technology and security risks are addressed appropriately.
• Support SOC 2 compliance efforts, audits, documentation, and ongoing security readiness.
• Oversee software licensing, user access, permissions, procurement, and vendor relationships.
• Partner with business leaders to establish workstation and technology standards and ensure equipment is properly purchased, configured, secured, and deployed.
• Monitor the availability, integrity, security, and performance of servers, hardware, systems, applications, and other critical technology resources.
• Lead capacity planning, system performance optimization, hardware upgrades, and infrastructure improvements.
• Identify opportunities to automate system administration and operational processes using scripting and other technologies.
• Establish and maintain IT policies, procedures, documentation, and change-management standards.
• Evaluate emerging technologies and recommend solutions that improve scalability, security, efficiency, and cost effectiveness.
• Coordinate with internal stakeholders and external service providers to develop technology solutions that support business needs.
• Provide executive leadership with visibility into IT performance, security posture, operational risks, major initiatives, and long-term technology priorities.

Skills

Leadership

Strategic planning

Communication with stakeholders

Hands-on technical work

Project management

Education

Bachelor's degree in Information Technology or related field

Tools

Microsoft 365

Azure Active Directory/Entra ID

Networking

Databases

Systems administration

Job description

Falcon Recruitment seeks an experienced Director of Information Technology to lead and evolve its global IT operations from Howell, New Jersey. The role balances strategic planning with hands-on technical execution, with 30–40% of time spent on hands-on work and the rest on leadership and initiatives.

Responsibilities include overseeing infrastructure, cybersecurity, help desk, vendor management, and security compliance, while driving KPI-driven IT processes across geographies.