Global Internet Capacity Program Manager

Amazon; Seattle (WA); On-site; USD 127,100 - 171,900; Full time

Benefits offered by this job

Health insurance

RSUs

Sign-on bonus

401(k) matching

Paid time off

Job summary

Amazon is seeking a Technical Infrastructure Program Manager in Seattle to support internet capacity provisioning across cross-functional projects, driving stability and scalability for next‑gen IP networks. The role focuses on ensuring capacity ahead of demand, coordinating deployments, and delivering high‑quality outcomes for AWS global infrastructure.

You will work with deployment stakeholders, optimize provisioning processes, and own peering communications with external providers to meet

Qualifications

• 3+ years of technical infrastructure management experience.
• Knowledge of best practices and emerging technologies related to infrastructure (network, data center, hardware, software).
• Experience with varying scenarios of infrastructure builds.

Responsibilities

• Direct collaboration with technical business development peers to align on capacity needs.
• Build trust-based relationships with deployment stakeholders to drive provisioning.
• Lead deployments at order and circuit level, coordinating physical and logical provisioning to go live.
• Identify operational inefficiencies, improve processes, automate tasks, and partner with cross-functional teams to develop solutions.
• Maintain order-level visibility and ownership to go live.
• Generate insights and workflow changes through metrics, dashboards, and live analysis.
• Own end-to-end external peering communication during provisioning lifecycle with providers to meet SLAs.
• Hold key customer meetings to manage expectations and prioritise deployment orders.
• Conduct partner meetings to ensure SLAs are met across the process.

Skills

Infrastructure management

Networking protocols (TCP/IP)

Vendor/partner coordination

Cross-functional collaboration

Job description

Amazon is seeking a Technical Infrastructure Program Manager in Seattle to support internet capacity provisioning across cross-functional projects, driving stability and scalability for next‑gen IP networks. The role focuses on ensuring capacity ahead of demand, coordinating deployments, and delivering high‑quality outcomes for AWS global infrastructure.

You will work with deployment stakeholders, optimize provisioning processes, and own peering communications with external providers to meet