Global Inside Sales & Operations Specialist

wlgore; Elkton (MD); Hybrid; USD 50,000 - 62,000; Full time

Benefits offered by this job

Medical, Dental and Vision benefits on

Associate Stock Ownership Plan

Job summary

Gore seeks an experienced Inside Sales Operations Specialist to manage orders, forecasts, and customer support for North American accounts from Elkton, MD. The role blends sales, logistics, and supply chain coordination across multiple product lines with cross-functional collaboration across global teams.

You will interact with field and inside sales, application engineers, and product specialists to plan seasonal objectives, respond to technical questions, and ensure timely order processing

Qualifications

• Minimum of 5 years experience in sales, operations, logistics, planning, procurement and/or supply chain.
• Experience in fabrics inside sales.
• SAP experience/ERP system environment, knowledge of Microsoft Office applications.
• Demonstrated ability to work in a multi-functional and multi-cultural environment, with cross-functional interaction across global teams and time zones.
• Strong system and process skills with focus on continuous improvement.
• Strong analytical skills with attention to detail and excellent communication skills.

Responsibilities

• Support current portfolio of North American customers (5-10 customers), focusing on receiving and processing sales orders, contract reviews, delivery confirmations and frequent customer interactions.
• Serve as the customer-facing contact for material forecasting, pricing, product technical information, new product sampling, quality and seasonal timeline support.
• Collaborate with account teams to understand seasonal and contractual requirements and develop an actionable plan.
• Coordinate with procurement to understand seasonal forecasts and prepare the Gore supply chain to support requirements.
• Drive internal supply chain discussions across global teams to manage seasonal demand, product transitions and quality incidents.
• Collaborate with product specialists, supply chain, export logistics, quality assurance, finance, and leadership to execute business and account plan goals.
• Inform customers about Gore products and respond to basic product and technical questions.
• Coordinate sales orders effectively and timely in line with Global procedures and service levels.
• Operate in a complex supply chain across multiple product forms while delivering strong customer service.
• Use digital tools to educate, inform, and influence customer behaviors (product portals, order analytics).

Skills

Sales & operations experience

Fabrics inside sales

Cross-functional collaboration

Analytical skills

Communication skills

Supply chain coordination

Tools

SAP ERP

Microsoft Office

Job description

Gore seeks an experienced Inside Sales Operations Specialist to manage orders, forecasts, and customer support for North American accounts from Elkton, MD. The role blends sales, logistics, and supply chain coordination across multiple product lines with cross-functional collaboration across global teams.

You will interact with field and inside sales, application engineers, and product specialists to plan seasonal objectives, respond to technical questions, and ensure timely order processing