Sales Operations Specialist (Order Management)

Gathr Outdoors; Higganum (CT); On-site; USD 60,000 - 80,000; Full time

Job summary

Gathr Outdoors is seeking a highly organized Sales Operations Specialist in Higganum, CT to optimize sales processes and support daily operations to help the sales team meet revenue goals.

The role focuses on retailers, orders, PO management, ERP administration, and customer service support. Strong organizational skills and multi-project handling are required to thrive here.

Qualifications

• Bachelor's degree in Business, Marketing, Operations, or a related field.
• 2–4 years of experience in sales operations or a sales administrative role.
• Proficiency in Microsoft Office and ability to manage multiple projects.

Responsibilities

• Retailer dropship order management.
• Domestic & direct import purchase order management.
• ERP administration.
• Sales support administration.
• General reception & customer service support.
• Product line knowledge management.

Skills

Detail-oriented

Communication

Problem-solving

Independent

Team collaboration

Education

Bachelor's degree

Tools

NetSuite

Sage 100

Job description

Job Title:Sales Operations Specialist
Location:Higganum, CT
Reports To:Sales Operations Manager
Brand/Segment: GCI Outdoor

ABOUT THE COMPANY:

Gathr Outdoors, a portfolio company of Centre Partners, is a diversified global leader in designing and manufacturing outdoor products and sporting goods. Our core business segments are OUTDOOR (GCI Outdoor, Klymit, Rightline Gear, Cascadia Vehicle Tents & WaterPORT) and RECREATION (PrideSports, Pride Manufacturing, Golf Scorecards & MacNeill Engineering). Each segment provides industry-leading product development, design, and customer support.

At Gathr Outdoors, we believe experiences are always more powerful when spent together outside. We are Better Together, Passionate by Nature, Blazing New Trails & Rugged for a Reason! Come join us...Everyone is welcome at our camp!

We are one of the fastest-growing outdoor manufacturers in the U.S. We live by the belief that experiences are always more powerful when spent together outside. Welcome to our camp! We wish you every success in your new role.

ABOUT THE POSITION

We are seeking a highly organized, detail-oriented Sales Operations Specialist to join our team. The Sales Operations Specialist supports the efficiency, effectiveness, and scalability of the sales organization. This role focuses on optimizing sales processes and supporting day-to-day operational needs to help the sales team achieve revenue goals.

ESSENTIAL JOB FUNCTIONS

• Retailer Dropship Order Management
• Domestic & Direct Import Purchase Order Management
• ERP Administration
• Sales Support Administration
• General Reception & Customer Service Support
• Product Line Knowledge Management

QUALIFICATIONS / REQUIREMENTS

• Bachelor's degree in Business, Marketing, Operations, or a related field.
• 2–4 years of experience in sales operations or a sales administrative role.
• Strong computer skills with proficiency in Microsoft Office.
• Ability to manage multiple projects and meet deadlines.

SKILLS:

• Detail-oriented with strong organizational skills.
• Ability to effectively communicate with accounts and internal teams.
• Problem-solving and process-improvement mindset.
• Ability to work both independently and collaboratively.

PREFERRED QUALIFICATIONS

• Experience with ERP systems NetSuite or Sage 100.

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to communicate effectively with team members, candidates and external partners through multiple forms of technology with telephone and computer. Must be able to receive and convey information.
• The person in this position needs to occasionally move about inside the office to access file cabinets, meeting rooms, copier/printer etc. as well as could remain in a stationary position 50% of the time.
• Must be able to safely navigate the production facility, OSHA compliant. Normally this person is standing or walking around the facility interacting with team members. Appropriate shoes for standing on concrete flooring is recommended.

Gathr Outdoors is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request (you can email [e-mail]). The company is pleased to provide such assistance, and no applicant will be penalized because of such a request.