Global Infrastructure & Operations Lead

TEKsystems; Boulder (CO); Hybrid; USD 110,000 - 160,000; Full time

Benefits offered by this job

Medical, dental & vision

Transportation benefits

Job summary

TEKsystems is recruiting a Global Infrastructure & Operations Manager to lead global Infrastructure, Service Management, Networking, and Cybersecurity Operations. This senior role reports to the VP of IT and focuses on leadership, prioritization, capacity planning, execution, and business partnership rather than hands-on engineering.

The role oversees 4–7 staff across service management, infrastructure, networking, and cybersecurity, with a mix of global collaboration and executive exposure.

Qualifications

• Bachelor's Degree in IT, CS, Engineering, or related field.
• 8+ years of Infrastructure or IT Operations experience.
• 3+ years of leadership experience.
• Experience leading Service Management and Infrastructure teams.
• Experience with Microsoft Azure and Microsoft enterprise technologies.
• Experience with ServiceNow.
• Strong understanding of cybersecurity principles.

Responsibilities

• Lead global Infrastructure & Operations teams.
• Establish priorities and execution plans across infrastructure, service management, and cybersecurity initiatives.
• Develop resource plans and capacity planning models.
• Drive operational efficiency and service improvements.
• Manage global Service Management functions and ServiceNow operations.
• Monitor KPIs, SLAs, and operational metrics while identifying trends and root causes.
• Partner with Spectris Infrastructure and Cybersecurity leaders.
• Promote a cyber-first culture across all technology functions.

Skills

Infrastructure

Windows

Azure

Education

Bachelor's Degree in IT/CS/Engineering

Tools

ServiceNow

Job description

TEKsystems is recruiting a Global Infrastructure & Operations Manager to lead global Infrastructure, Service Management, Networking, and Cybersecurity Operations. This senior role reports to the VP of IT and focuses on leadership, prioritization, capacity planning, execution, and business partnership rather than hands-on engineering.

The role oversees 4–7 staff across service management, infrastructure, networking, and cybersecurity, with a mix of global collaboration and executive exposure.