Global Infrastructure IT Specialist

3M Vietnam; Knoxville (IA); On-site; USD 96,000 - 117,000; Full time

Job summary

3M in Knoxville, IA seeks an Infrastructure IT Analyst to support hardware, software, and security across workstations, printers, and servers. You will maintain dashboards, ensure IT standards, and collaborate with global teams to resolve incidents.

Ideal candidates bring IT experience in manufacturing or similar environments, plus strong teamwork, problem-solving, and Windows/Microsoft proficiency. Onsite role with domestic travel.

Qualifications

• Bachelor’s degree in Information Technology completed and verified. 5 years IT experience in manufacturing/private/public/government/military environment.
• High School Diploma/GED completed and verified. 8 years IT experience in IT in manufacturing, distribution center or related environment.
• Experience with RF devices, Zebra and HP printers, network switches, firewalls hardware and software.
• Excellent interpersonal, written, and team collaboration skills.
• Experience configuring, troubleshooting, and maintaining Microsoft PCs.
• Experience with networking and related security protocols.

Responsibilities

• Provide hardware support for workstations, laptops, tablets, Zebra & HP printers, RF devices, servers, and networking.
• Provide software support for Windows OS & MS Office suites, Lotus Notes DB, and security tools.
• Maintain site dashboards for computers, printers, servers, networking equipment, IT work tickets & PC/server vulnerabilities.
• Maintain compliance with IT standards, security requirements, and operational procedures.

Skills

RF devices

Zebra printers

HP printers

Network switches

Firewalls

Security protocols

Microsoft PCs

Team collaboration

Interpersonal skills

Education

Bachelor’s degree in Information Technology

High School Diploma/GED

Tools

Windows OS

MS Office

Lotus Notes

Security tools

Job description

3M in Knoxville, IA seeks an Infrastructure IT Analyst to support hardware, software, and security across workstations, printers, and servers. You will maintain dashboards, ensure IT standards, and collaborate with global teams to resolve incidents.

Ideal candidates bring IT experience in manufacturing or similar environments, plus strong teamwork, problem-solving, and Windows/Microsoft proficiency. Onsite role with domestic travel.