Infrastructure IT Analyst

3M Vietnam; Knoxville (IA); On-site; USD 96,000 - 117,000; Full time

Job summary

3M in Knoxville, IA seeks an Infrastructure IT Analyst to support hardware, software, and security across workstations, printers, and servers. You will maintain dashboards, ensure IT standards, and collaborate with global teams to resolve incidents.

Ideal candidates bring IT experience in manufacturing or similar environments, plus strong teamwork, problem-solving, and Windows/Microsoft proficiency. Onsite role with domestic travel.

Qualifications

• Bachelor’s degree in Information Technology completed and verified. 5 years IT experience in manufacturing/private/public/government/military environment.
• High School Diploma/GED completed and verified. 8 years IT experience in IT in manufacturing, distribution center or related environment.
• Experience with RF devices, Zebra and HP printers, network switches, firewalls hardware and software.
• Excellent interpersonal, written, and team collaboration skills.
• Experience configuring, troubleshooting, and maintaining Microsoft PCs.
• Experience with networking and related security protocols.

Responsibilities

• Provide hardware support for workstations, laptops, tablets, Zebra & HP printers, RF devices, servers, and networking.
• Provide software support for Windows OS & MS Office suites, Lotus Notes DB, and security tools.
• Maintain site dashboards for computers, printers, servers, networking equipment, IT work tickets & PC/server vulnerabilities.
• Maintain compliance with IT standards, security requirements, and operational procedures.

Skills

RF devices

Zebra printers

HP printers

Network switches

Firewalls

Security protocols

Microsoft PCs

Team collaboration

Interpersonal skills

Education

Bachelor’s degree in Information Technology

High School Diploma/GED

Tools

Windows OS

MS Office

Lotus Notes

Security tools

Job description

Infrastructure IT Analyst

Collaborate with Innovative 3Mers Around the World

Choosing where to start and grow your career has a major impact on your professional and personal life, so it’s equally important you know that the company that you choose to work at, and its leaders, will support and guide you. With a wide variety of people, global locations, technologies and products, 3M is a place where you can collaborate with other curious, creative 3Mers.

Job Description

This position provides an opportunity to transition from other private, public, government or military experience to a 3M career.

The Impact You’ll Make in this Role

• Providing standard and local hardware support for: workstations, laptops, tablets, Zebra & HP Printers, RF devices, servers, and networking.
• Providing standard and local software support for: Windows OS & MS Office suites, Lotus Notes DB, and Security tools.
• Maintaining site dashboards for computers, printers, servers, networking equipment, IT work tickets & PC/server vulnerabilities.
• Maintain compliance with IT standards, security requirements, and operational procedures

Your Skills And Expertise

• Bachelor’s degree or higher in Information Technology (completed and verified prior to start) and Five (5) years’ experience in Information Technology in a manufacturing, private, public, government, or military environment.

OR

• High School Diploma/GED (completed and verified prior to start) and Eight (8) years’ experience in Information Technology in a manufacturing, distribution center, private, public, government, or military environment

Additional qualifications that could help you succeed even further in this role include:

• Experience working with RF devices, Zebra and HP printers, Network switches, Firewalls hardware and software.
• Excellent interpersonal, written, and team collaboration skills.
• Experience with configuring, troubleshooting, and maintaining Microsoft PCs.
• Experience with networking and associated security protocols.

Work location:

• Knoxville, IA (Onsite, 5 days per week)

Travel: May include up to 15% domestic/international

Relocation: Is not authorized

Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).

Supporting Your Well-being

3M offers many programs to help you live your best life – both physically and financially. To ensure competitive pay and benefits, 3M regularly benchmarks with other companies that are comparable in size and scope.

Applicable to US Applicants Only: The expected compensation range for this position is $95,591 - $116,834, which includes base pay plus variable incentive pay, if eligible. This range represents a good faith estimate for this position. The specific compensation offered to a candidate may vary based on factors including, but not limited to, the candidate’s relevant knowledge, training, skills, work location, and/or experience. In addition, this position may be eligible for a range of benefits (e.g., Medical, Dental & Vision, Health Savings Accounts, Health Care & Dependent Care Flexible Spending Accounts, Disability Benefits, Life Insurance, Voluntary Benefits, Paid Absences and Retirement Benefits, etc.). Additional information is available at: https://www.3m.com/3M/en_US/careers-us/working-at-3m/benefits/.

All US-based 3M full time employees will need to sign an employee agreement as a condition of employment with 3M. This agreement lays out key terms on using 3M Confidential Information and Trade Secrets. It also has provisions discussing conflicts of interest and how inventions are assigned. Employees that are Job Grade 7 or equivalent and above may also have obligations to not compete against 3M or solicit its employees or customers, both during their employment, and for a period after they leave 3M.

Learn more about 3M’s creative solutions to the world’s problems at www.3M.com or on Instagram, Facebook, and LinkedIn @3M.

Responsibilities of this position include that corporate policies, procedures and security standards are complied with while performing assigned duties.

Safety is a core value at 3M. All employees are expected to contribute to a strong Environmental Health and Safety (EHS) culture by following safety policies, identifying hazards, and engaging in continuous improvement.

Pay & Benefits Overview: https://www.3m.com/3M/en_US/careers-us/working-at-3m/benefits/

3M does not discriminate in hiring or employment on the basis of race, color, sex, national origin, religion, age, disability, veteran status, or any other characteristic protected by applicable law.