Global Import Operations Coordinator

Biocair; New York (NY); On-site; USD 34,000 - 43,000; Full time

Benefits offered by this job

Medical FSA

Dependent care FSA

HRA

Short-term disability

Sick leave

Parental leave

401(k) match

Employee Assistance Plan

Vacation days

Job summary

Biocair seeks a detail-oriented Import Coordinator in New York to manage end-to-end import operations, ensuring compliant and efficient shipment flow through customs and delivery to final destinations.

You will collaborate with customs brokers, suppliers, carriers and internal teams, handle import notifications, HTS codes, Incoterms, and licenses, while maintaining high service levels and accurate documentation.

Qualifications

• Experience within a logistics, courier, freight forwarding, or supply chain environment.
• Knowledge of import customs procedures, documentation, and regulatory requirements.
• Familiarity with HTS codes and Incoterms.
• Excellent organisational skills and strong attention to detail.
• Strong verbal and written communication skills.
• Ability to manage multiple priorities and changing deadlines.
• Ability to work independently and make informed operational decisions.
• Intermediate proficiency in Microsoft Office, including Outlook, Word, and Teams.

Responsibilities

• Coordinating international import shipments and customs clearance activities.
• Reviewing import notifications and pre-alerts for accuracy and regulatory compliance.
• Liaising with customs brokers, airlines, suppliers, and internal stakeholders to facilitate shipment clearance.
• Obtaining required import approvals, permits, licences, and declarations.
• Arranging duty and VAT payments in accordance with shipment Incoterms.
• Monitoring shipments and resolving delivery or clearance issues proactively.
• Identifying, recording, and reporting shipment deviations and operational exceptions.
• Ensuring compliance with customs regulations, company procedures, and global SOPs.

Job description

Biocair seeks a detail-oriented Import Coordinator in New York to manage end-to-end import operations, ensuring compliant and efficient shipment flow through customs and delivery to final destinations.

You will collaborate with customs brokers, suppliers, carriers and internal teams, handle import notifications, HTS codes, Incoterms, and licenses, while maintaining high service levels and accurate documentation.