Global Import Compliance & Analytics Specialist

Mike Hudson Dist; Ridgefield (CT); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Paid Vacations

Health, Dental and Medical Benefits

Weekly pay

Life Insurance

401k

Employee Stock Purchase Plan

Job summary

The Chefs' Warehouse, Inc. is seeking an Import Analyst to manage daily import clearance activities, ensure regulatory compliance, audit customs documentation, and analyze data to identify trends, mitigate risks, reduce costs, and improve processes.

You will liaise with vendors, brokers, and PGAs to ensure timely, compliant movement of goods. The ideal candidate has a proven track record in import operations, strong analytics, and experience with SAP, Power BI, and ERP/TMS platforms, in a

Qualifications

• Bachelor’s degree in supply chain, international business, logistics, business administration, or related field preferred; equivalent experience may be considered.
• 3+ years in import operations, logistics, customs brokerage, procurement, trade compliance, or supply chain support.
• Working knowledge of U.S. and Canadian import documentation, customs clearance processes, Incoterms, tariff classification, landed costs, duty drawback concepts, and international transportation methods.
• Strong proficiency with Microsoft Excel, PowerPoint, Outlook, and business systems such as ERP, TMS, or shipment tracking platforms.
• Strong analytical, organizational, and problem-solving skills with excellent attention to detail.
• Ability to manage multiple priorities, meet deadlines, and communicate clearly with internal and external stakeholders.
• Experience with SAP, Power BI, Power Query, or other reporting and data analysis tools.

Responsibilities

• Review commercial invoices, packing lists, bills of lading, certificates of origin, and other import documentation for accuracy and completeness.
• Coordinate with customs brokers, freight forwarders, carriers, suppliers, and internal business partners to facilitate timely customs clearance and delivery for imports into the U.S. and Canada.
• Track international and cross-border shipments and provide proactive status updates, issue resolution, and escalation support when delays or exceptions occur.
• Support compliance with applicable U.S. and Canadian import regulations, company policies, tariff requirements, and government agency requirements, including coordination with U.S. Customs and Border Protection and the Canada Border Services Agency as needed.
• Assist with Harmonized Tariff Schedule and Canadian tariff classification, duty review, country of origin validation, landed cost analysis, and import-related data validation.
• Support duty drawback activities by identifying eligible import and export transactions, gathering required documentation, validating data, and assisting with claim preparation, submission, tracking, and audit readiness.
• Maintain accurate import, export, and duty drawback records to support regulatory compliance, internal controls, claim substantiation, and audit readiness.
• Analyze import activity, duty spend, drawback opportunities, shipment performance, costs, and exceptions to identify trends, risks, savings opportunities, and process improvements.
• Partner with procurement, supply chain, finance, warehouse, trade compliance, customs brokers, freight forwarders, and operations teams to resolve discrepancies and improve U.S. and Canadian import processes.

Skills

Import operations

Data analysis

Cross-functional collaboration

ERP / TMS systems

Communication with brokers

Education

Bachelor’s degree in supply chain or related field

Tools

SAP

Power BI

Power Query

Job description

The Chefs' Warehouse, Inc. is seeking an Import Analyst to manage daily import clearance activities, ensure regulatory compliance, audit customs documentation, and analyze data to identify trends, mitigate risks, reduce costs, and improve processes.

You will liaise with vendors, brokers, and PGAs to ensure timely, compliant movement of goods. The ideal candidate has a proven track record in import operations, strong analytics, and experience with SAP, Power BI, and ERP/TMS platforms, in a