Global Head of Marketing Operations & AI Strategy

Jobs Paloaltonetworks; United States; On-site; USD 259,000 - 356,000; Full time

Job summary

Palo Alto Networks is seeking a Senior Director of Marketing Operations to lead a global team responsible for the operational backbone, technology strategy, and cadence for Global Marketing. You will bridge executive vision with scalable execution, driving the Marketing AI North Star Roadmap and co-owning the Joint Marketing–IT Roadmap to modernize enterprise MarTech and data governance.

You will guide data architecture, automate revenue workflows, and partner with IT, Legal, InfoSec, and Data

Qualifications

• 15+ years of experience leading Marketing Operations, Revenue Operations, Business Strategy, or MarTech Transformation within large-scale, global B2B SaaS or enterprise technology environments.
• Proven track record defining and operationalizing an enterprise AI roadmap, applying machine learning and generative/agentic tools to automate workflows and drive efficiency.
• Demonstrated success co-leading technical roadmaps alongside IT, Enterprise Architecture, and Engineering teams.
• Deep expertise in enterprise architectures, including Salesforce, Marketo/HubSpot, Snowflake, Segment/CDPs, BI tooling, and orchestration layers.
• Strong executive presence with experience advising and influencing C-suite leaders across highly matrixed organizations.
• Advanced financial and analytical acumen with direct ownership of multi-million-dollar budgets, headcount models, and vendor consolidation initiatives.
• Demonstrated ability to lead change, redesign legacy workflows, and drive operational improvement across global teams.
• Extensive experience recruiting, developing, and leading senior managers, technical architects, and program managers across distributed global teams.

Responsibilities

• Lead a global Marketing Operations team.
• Define and run the Marketing AI North Star Roadmap.
• Co-own the Joint Marketing–IT Roadmap to modernize MarTech.
• Govern data governance and automated revenue workflows.
• Oversee enterprise data architecture across CRM, CDP, BI.
• Establish SLAs and ensure regulatory compliance (GDPR, CCPA).
• Drive change management to maximize adoption and ROI of new processes.
• Track KPIs like pipeline velocity, attribution, and MarTech adoption.

Skills

AI roadmap

Executive presence

Stakeholder management

Strategic thinking

Change leadership

Tools

Salesforce

Marketo/HubSpot

Snowflake

Segment/CDPs

BI tooling

Orchestration layers

Job description

Palo Alto Networks is seeking a Senior Director of Marketing Operations to lead a global team responsible for the operational backbone, technology strategy, and cadence for Global Marketing. You will bridge executive vision with scalable execution, driving the Marketing AI North Star Roadmap and co-owning the Joint Marketing–IT Roadmap to modernize enterprise MarTech and data governance.

You will guide data architecture, automate revenue workflows, and partner with IT, Legal, InfoSec, and Data