Global Head of Legal Support Services & Operations

Winston Taylor LLP

Washington (District of Columbia)

Híbrido

USD 350.000 - 400.000

Jornada completa

Hace 8 días

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Descripción de la vacante

Winston Taylor LLP seeks a Global Managing Director, Legal Support Services to lead the delivery and evolution of legal support services across its global platform. Working with senior leadership, the role translates strategic priorities into operating models, service standards, and workforce strategies that support exceptional service delivery.

The role fosters a culture of service excellence, continuous improvement, and operational discipline while balancing premium partner/support with

Formación

  • Bachelor’s degree required; advanced degree preferred.
  • 10+ years leading complex service delivery operations.
  • Experience in global law firms or professional services.
  • Hybrid role requiring office presence and travel as needed.
  • Experience leading multidisciplinary administrative or support functions.

Responsabilidades

  • Provide strategic leadership for global Legal Support Services.
  • Translate priorities into scalable operating models and workforce strategies.
  • Establish service standards, governance, and performance metrics.
  • Lead continuous improvement to enhance service quality and efficiency.
  • Foster collaboration across offices and regions with data-driven decisions.

Conocimientos

Leadership
Global operations
Stakeholder management
Change management
Strategic thinking

Educación

Bachelor's degree
Advanced degree preferred

Descripción del empleo

Winston Taylor LLP seeks a Global Managing Director, Legal Support Services to lead the delivery and evolution of legal support services across its global platform. Working with senior leadership, the role translates strategic priorities into operating models, service standards, and workforce strategies that support exceptional service delivery.

The role fosters a culture of service excellence, continuous improvement, and operational discipline while balancing premium partner/support with

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