Global Head, Digital Engineering & Platform Excellence

Arrow Enterprise Computing Solutions; United States; Hybrid; USD 180,000 - 240,000; Full time

Job summary

Arrow Enterprise Computing Solutions is seeking a Senior Manager, Digital Engineering to lead a large, global engineering organization across multiple platforms and domains. You will be responsible for the engineering quality, technical roadmap, and non-functional requirements of customer-facing systems, while building a unified operating model that enables fast, high-quality delivery.

You will drive code quality, automated testing, CI/CD, secure development, and observability, coordinating with

Qualifications

• 10+ years of experience in digital engineering, e-commerce platforms, web applications, or customer-facing software products.
• 7+ years of people leadership experience, including experience managing managers or leading multiple engineering teams.
• Experience leading a globally distributed organization with a mix of employees, contractors, matrixed contributors, and external delivery partners.
• Demonstrated engineering depth in at least one relevant domain: digital experience platforms, commerce, enterprise backend systems, data, APIs, or integration.
• Experience owning engineering quality, technical roadmaps, non-functional requirements, and production outcomes for customer-facing platforms.
• A record of leading meaningful organizational or operating-model change while maintaining delivery continuity.
• Experience working in agile delivery environments with product owners, delivery leaders, architects, and quality engineering teams.
• Working knowledge of cloud services, microservices, API-led integration, CI/CD, automated testing, secure software development, and observability.
• Experience managing external partners, vendor performance, workforce capacity, and technical delivery risk.
• Understanding of security and data-protection practices, including PCI considerations for payment processing.
• Strong executive communication, judgment, and the ability to translate technical trade-offs into business impact.

Responsibilities

• Lead four domain managers and an ~80-person global engineering organization across regions and time zones.
• Own engineering quality, the technical roadmap, and non-functional standards across platforms and services.
• Create a unified operating model enabling quick, quality, and predictable delivery.
• Drive code quality, automated testing, CI/CD, secure development, performance engineering, and technical debt reduction.
• Partner with Architecture, Systems Engineering, Agile Delivery Operations, QA, and Support to manage dependencies and outcomes.
• Ensure teams own operational quality including availability, performance, resilience, and production issue actions.
• Establish engineering and delivery measures to identify constraints and drive improvements in throughput and platform health.
• Coordinate with Infrastructure, Networking, and Information Security on environments, platform services, security, and compliance.
• Own vendor relationships, improve partner performance, and rationalize the vendor landscape.
• Drive AI adoption across the software development lifecycle to improve velocity, quality, and documentation.
• Communicate trade-offs, risks, priorities, and investment needs to technology and business leaders.

Skills

Digital engineering

People leadership

Global delivery

Engineering quality

Agile delivery

Cloud services

Microservices

CI/CD

Security

Observability

Vendor management

PCI compliance

Education

Bachelor's degree in Computer Science, Engineering, Information Systems, or related field

Tools

Adobe AEM

SAP Commerce

Oracle

Data services

APIs

Integrations

Job description

Arrow Enterprise Computing Solutions is seeking a Senior Manager, Digital Engineering to lead a large, global engineering organization across multiple platforms and domains. You will be responsible for the engineering quality, technical roadmap, and non-functional requirements of customer-facing systems, while building a unified operating model that enables fast, high-quality delivery.

You will drive code quality, automated testing, CI/CD, secure development, and observability, coordinating with