Global, Hands-On IT Systems Leader

Lendbuzz; Boston (MA); On-site; USD 150,000 - 190,000; Full time

Job summary

Lendbuzz, headquartered in Boston, seeks a hands-on Senior Manager, IT Systems to lead the IT department and translate business goals into strategic IT initiatives. You will oversee budgeting, vendor management, and enterprise IT programs for global operations including Tel Aviv, with a focus on security, compliance, and scalable infrastructure.

You will build and guide a high-performing team across on-site and remote environments, implementing ITSM, identity management, endpoint controls, and

Qualifications

• Minimum 8 years of experience in IT management, with at least 3 years in a leadership role.
• Bachelor’s degree in Computer Science, Information Technology, or a related field. Master’s degree preferred
• Proven ownership of identity & endpoint management, SaaS administration, corporate networking, and ITSM at scale
• 4+ years of experience managing and deploying configurations ownership of 100+ macOS endpoints using JAMF or similar MDM tools
• 4+ years of Experience managing/orchestrating IT help desk teams via tools such as JIRA
• Experience implementing ZTNA, SSO, SAML, RBAC-based authentication, and zero-touch onboarding
• 4+ years of experience implementing and managing SaaS services (e.g., Google Workspace, SSO platforms)
• Experience managing networking infrastructure across distributed locations
• Proven track record of developing and implementing IT strategies that drive business growth and innovation
• Strong leadership and communication skills, with the ability to motivate teams and engage with senior stakeholders
• Strong analytical and problem-solving skills with the ability to manage multiple priorities in a fast-paced environment

Responsibilities

• Lead, mentor, and grow a high-performing IT team (help desk, sysadmins; onsite & remote)
• Build the IT roadmap (12–18 months) aligned to business goals, security posture, support scale and enterprise readiness, and compliance needs
• Own IT budget, vendor management, and license utilization
• Run ITIL-aligned ITSM (incident, request, problem, change); maintain clear SLAs/OLAs and reporting
• Oversee global onboarding/offboarding, joiners-movers-leavers automation, and asset lifecycle
• Drive knowledge base, self-service, and automation to reduce MTTR and ticket volume
• Own identity & access management (e.g., Okta/Azure AD), MFA/SSO policies, lifecycle/role mapping
• Manage macOS/Windows endpoints via MDM (e.g., Kandji/Jamf, Intune) with baselines and zero-touch
• Enforce device compliance, patching, EDR, disk encryption, and secure configurations
• Govern SaaS portfolio (Google/Microsoft 365, Slack, Zoom, Atlassian, HRIS, CRM)
• Implement access reviews, least-privilege policies, app hygiene, and data retention/backup strategies
• Own corporate networking (LAN/WAN/Wi-Fi, SD-WAN, VPN/ZTNA), meeting rooms, and print services
• Ensure reliable IT facilities for Boston HQ, Tel Aviv office and remote sites
• Partner with Security on standards (SOC 2, SOX, GLBA, etc), audits, and evidence collection
• Maintain IT controls: configuration management, change control, backups, DR testing, access reviews, and logging

Skills

Leadership

Strategic thinking

Communication skills

Problem solving

Education

Bachelor's degree in CS/IT

Master’s degree preferred

Tools

JIRA

JAMF

Intune

Okta/AzureAD

Job description

Lendbuzz, headquartered in Boston, seeks a hands-on Senior Manager, IT Systems to lead the IT department and translate business goals into strategic IT initiatives. You will oversee budgeting, vendor management, and enterprise IT programs for global operations including Tel Aviv, with a focus on security, compliance, and scalable infrastructure.

You will build and guide a high-performing team across on-site and remote environments, implementing ITSM, identity management, endpoint controls, and