Global GTM Strategy & Ops Leader

Remote Jobs; United States; Hybrid; USD 180,000 - 205,000; Full time

Benefits offered by this job

Flexible Time Off

401(k) Match

Parental Leave: 18 Weeks Maternity / 4

Volunteer Days

Health Insurance (Medical, Dental & V&

Disability & Life Insurance

Working from Home Allowance

Home Office Stipend

Job summary

Wrike is seeking a Director of Go-To-Market Operations to lead our global GTM Operations team, spanning Sales, Customer Success, and Marketing. You will own revenue planning, quota setting, territory design, and cross-functional alignment to drive growth and operational excellence.

Reporting to GTM leadership, you will manage a hands-on team of 6–15 partners and analysts, shaping compensation plans and forecasting while collaborating with executives across time zones.

Qualifications

• 8+ years of progressive experience in Business Operations, Revenue Operations, or GTM Operations within B2B SaaS.
• Direct experience managing and developing global operational teams across international time zones.
• Core GTM mechanics: SaaS unit economics, quota setting, territory planning, retention/bookings metrics, and annual planning processes.
• Execution as an executive-level partner to Sales, Marketing, and CS leadership without a large admin layer.
• Location Preference: East Coast U.S. preferred.

Responsibilities

• Build, scale, and mentor a global GTM Operations team (15+ team members across time zones).
• Lead annual planning, quota allocation, capacity modeling, and territory design across Sales, CS, and Marketing.
• Partner with executive leadership to program manage objectives focused on retention, bookings, and customer lifecycle optimization.
• Lead recurring operational cadences with executive stakeholders to eliminate friction and accelerate deal velocity.
• Oversee non-customer-facing commercial execution with Legal, Finance, and Deal Desk.

Skills

Global team leadership

GTM Operations

SaaS unit economics

Quota setting

Territory design

Executive partnership

Job description

Wrike is seeking a Director of Go-To-Market Operations to lead our global GTM Operations team, spanning Sales, Customer Success, and Marketing. You will own revenue planning, quota setting, territory design, and cross-functional alignment to drive growth and operational excellence.

Reporting to GTM leadership, you will manage a hands-on team of 6–15 partners and analysts, shaping compensation plans and forecasting while collaborating with executives across time zones.