Global GTM Strategy & Operations Leader

Wrike; New York (NY); Hybrid; USD 180,000 - 205,000; Full time

Benefits offered by this job

Flexible Time Off (FTO)

Company 401(k) Match

Parental Leave: 18 Weeks Maternity / 4

Parental Leave: 18 Weeks Maternity / 4

2 Volunteer Days

Health (medical, dental & vision)

Disability & Life Insurance (2x salary

2x Salary, Capped

Working from Home Allowance ($40 / Mo)

Working from Home stipend: $500

Job summary

Wrike is seeking a Director of Go-To-Market Operations to lead our global GTM Operations team, spanning Sales, Customer Success, and Marketing. You’ll own revenue planning, quota setting, territory design, and cross-functional alignment to drive end-to-end GTM performance.

You will report to GTM leadership and manage a hands-on group of 6–15 operations partners and analysts, partnering with executive teams to optimize retention, bookings, and deal velocity across time zones.

Qualifications

• 8+ years in Business Operations, Revenue Operations, or GTM Operations within B2B SaaS.
• Proven global people leadership with 6+ direct/indirect reports across international time zones.
• Experience partnering with Sales, Marketing, and CS at executive level.

Responsibilities

• Lead global GTM Operations team and mentor across time zones.
• Oversee annual planning, quota allocation, capacity modeling, and territory design.
• Program manage retention, bookings, and customer lifecycle optimization with exec leadership.
• Facilitate cadences with Sales, CS, Marketing, Finance, Legal to accelerate deal velocity.
• Oversee non-customer-facing commercial execution with Legal, Finance, and Deal Desk.

Skills

Global team leadership

GTM operations

SaaS unit economics

Quota setting

Territory planning

Retention/bookings metrics

Executive partnership

Time-zone coordination

Cross-functional collaboration

Job description

Wrike is seeking a Director of Go-To-Market Operations to lead our global GTM Operations team, spanning Sales, Customer Success, and Marketing. You’ll own revenue planning, quota setting, territory design, and cross-functional alignment to drive end-to-end GTM performance.

You will report to GTM leadership and manage a hands-on group of 6–15 operations partners and analysts, partnering with executive teams to optimize retention, bookings, and deal velocity across time zones.