Global GSOC Manager - 24/7 Security Operations Lead

Allied Universal; San Francisco (CA); Presencial; USD 150 000 - 180 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical, dental, vision

Life, AD&D, disability insurance

Retirement plan

Paid holidays and leave

Vacation accrual

Resumo da oferta

Allied Universal is hiring a GSOC Manager for a Global Tech Client in San Francisco. The role leads a 24/7 GSOC operations center, develops teams, and implements improved processes and technology to ensure timely security support for employees and facilities.

The successful candidate will lead incident response, threat monitoring, and the operational use of security technologies such as Genetec, SureView, Ontic, Everbridge, and ServiceNow, with a strong emphasis on leadership and decision-making

Qualificações

• Five+ years in GSOC or 24/7 security operations.
• Three+ years of supervisory or people-leadership experience.
• Must have Security, Law Enforcement or Military experience.
• Experience coordinating critical incidents and emergency response.
• Experience developing or improving SOPs and incident response playbooks.
• Excellent written and verbal communication skills.

Responsabilidades

• Lead daily operations of a 24/7 GSOC, including monitoring, incident triage, communications, escalation and response coordination.
• Coach, develop GSOC personnel and establish performance standards and accountability.
• Serve as senior escalation point for critical incidents and coordinate with security leadership and stakeholders.
• Develop and improve SOPs, playbooks, escalation protocols and templates.
• Oversee threat monitoring and intelligence activities impacting employees, facilities, and executives.
• Oversee security technologies and platforms including VMS, access control, alarm monitoring, incident management and mass notification.

Conhecimentos

People leadership

Crisis management

Executive communication

Incident response

Formação académica

Bachelor's degree in Security Management

Ferramentas

Genetec

SureView

Ontic

Everbridge

ServiceNow

Descrição da oferta de emprego

Allied Universal is hiring a GSOC Manager for a Global Tech Client in San Francisco. The role leads a 24/7 GSOC operations center, develops teams, and implements improved processes and technology to ensure timely security support for employees and facilities.

The successful candidate will lead incident response, threat monitoring, and the operational use of security technologies such as Genetec, SureView, Ontic, Everbridge, and ServiceNow, with a strong emphasis on leadership and decision-making