Global Group Director, Client Partnerships (Remote)

Dept; San Francisco (CA); On-site; USD 190,000 - 240,000; Full time

Benefits offered by this job

Healthcare coverage

PTO

Paid Holidays

Job summary

DEPT® is seeking a Group Director, Client Partnership to lead enterprise portfolios across media, creative, experience, data and technology. You will build deep client relationships, shape strategy, and drive ROI with senior clients in a fast-paced agency model.

You will mentor teams, oversee financial performance, and partner with Delivery and Legal to structure engagements, negotiate deals, and pursue growth opportunities globally.

Qualifications

• 12+ years of experience in roles servicing clients in an agency environment.
• Owns $5-7M+ client portfolio and runs it like an independent business unit.
• Owns and exceeds multi-account growth targets.
• Experience leading pitches and driving organic account growth.
• Executive presence with strong communication and strategic thought leadership.
• Experience leading high-volume, multi-service client engagements.
• Ability to communicate complex messages to diverse audiences and align projects with company strategy.

Responsibilities

• Maintain high client satisfaction and retention by engaging with senior decision-makers.
• Provide strategic leadership across portfolios, develop future leaders, and implement integrated solutions.
• Forecast, reconcile, and monitor client revenue and profitability with finance partners.
• Lead contract negotiations and scope-out work with Delivery and Legal; drive cross-sell and upsell opportunities.
• Mentor and inspire teams; ensure on-time, high-quality delivery.

Skills

Executive leadership

Client relationship management

Strategic planning

Team management

Financial management

Tools

AI-enabled workflows

Data analysis

Job description

DEPT® is seeking a Group Director, Client Partnership to lead enterprise portfolios across media, creative, experience, data and technology. You will build deep client relationships, shape strategy, and drive ROI with senior clients in a fast-paced agency model.

You will mentor teams, oversee financial performance, and partner with Delivery and Legal to structure engagements, negotiate deals, and pursue growth opportunities globally.