Global GBS Transformation Lead

EY; Providence (RI); Hybrid; USD 150,000 - 344,000; Full time

Benefits offered by this job

Hybrid work model

Total Rewards package

Medical & dental coverage

Pension & 401(k)

Paid time off

Job summary

EY is seeking a Global Business Services Senior Manager to lead engagements across finance, HR, IT, procurement, and supply chain, designing operating models and transformation roadmaps for multinational clients. You will guide cross-functional teams, engage with C-suite stakeholders, and drive continuous improvement through AI, automation, and enterprise digital capabilities.

You’ll contribute to go-to-market strategy, thought leadership, and capability development, while mentoring teams and

Qualifications

• Bachelor's degree and approximately 8 years of related work experience.
• Approximately 8 years of advisory experience in the finance function focused in at least one of the following areas; finance operating model design, performance management, shared services design and implementations, outsourcing advisory
• Experience in managing large-scale Finance Transformation and/or ERP implementations preferred
• Experience leading teams, managing engagement economics and business development

Responsibilities

• Lead client engagements across domestic and multinational clients, focused on GBS strategy, operating model design, transformation and performance improvement.
• Sell, deliver and manage GBS transformation projects in one or more areas: GBS Strategy & Operating Model Design; end-state GBS models across functions.
• Develop high-performing people and teams; mentor and coach to deliver impact.
• Shape cross-functional service management frameworks including SLAs/OLAs and dashboards.
• Embed AI, RPA, data platforms, and intelligent workflow solutions into GBS operations.
• Contribute to proposals, pursuits, and market-facing initiatives.

Skills

GBS strategy

Executive engagement

Transformation programs

Automation/AI

Team leadership

Stakeholder management

Education

Bachelor's degree

Master's degree

CPA

Tools

ServiceNow

ERP systems

Job description

EY is seeking a Global Business Services Senior Manager to lead engagements across finance, HR, IT, procurement, and supply chain, designing operating models and transformation roadmaps for multinational clients. You will guide cross-functional teams, engage with C-suite stakeholders, and drive continuous improvement through AI, automation, and enterprise digital capabilities.

You’ll contribute to go-to-market strategy, thought leadership, and capability development, while mentoring teams and