Global Freight Ops & Strategy Specialist

Integrity Express Logistics, LLC; Cincinnati (OH); On-site; USD 55,000 - 75,000; Full time

Job summary

Integrity Express Logistics, LLC in Cincinnati is seeking a Strategic Services Operations Specialist to support international air/ocean imports and exports, domestic expedited freight, and white glove services. You will quote, route, and track shipments while assisting the sales team to win new business.

Role reports to the Director of Strategic Services and requires strong communication, teamwork, and ability to adapt to changing priorities across departments.

Qualifications

• Minimum 5 years of transportation operations experience.
• 5+ years of demonstrated customer service experience.
• Excellent communication, both written and oral.
• Ability to facilitate training and speak to peers and groups.

Responsibilities

• Quoting and routing specialty freight services.
• Customer service, including tracking and tracing shipments.
• Support the sales team to close new business.
• Respond to customer inquiries promptly.
• Collaborate with internal departments to service customers and grow sales.
• Build partnerships with freight forwarders and negotiate rates and tariffs.
• Assist in day-to-day operations and reporting to the Director.

Skills

Communication skills

Customer service

Training facilitation

Team collaboration

Ambiguity management

Job description

Integrity Express Logistics, LLC in Cincinnati is seeking a Strategic Services Operations Specialist to support international air/ocean imports and exports, domestic expedited freight, and white glove services. You will quote, route, and track shipments while assisting the sales team to win new business.

Role reports to the Director of Strategic Services and requires strong communication, teamwork, and ability to adapt to changing priorities across departments.