Global Freight Operations Lead

Flexport; California (MO); On-site; USD 57,000 - 58,000; Full time

Job summary

Flexport is seeking a Global Operations Specialist to execute ocean and air shipments from origin to destination, maintaining data integrity and minimizing delays. You will join the North American Operations group and collaborate across functions to ensure on-time delivery and high-quality service.

You should have a Bachelor's/Associate's degree or 1+ year of relevant experience, strong English communication, and proficiency with Google Suite and Excel.

Qualifications

• Bachelor's/Associate's degree OR 1+ year of relevant experience preferred.
• Team-centric mindset: obsessed with team outcomes.
• Strong written and verbal communication skills.
• Strong attention to detail in a high-energy environment.
• Proficient in Google Suite/Microsoft Suite (Sheets/Excel).
• Fluency in English, both written and verbal.

Responsibilities

• Be responsible for executing the movement of ocean and air freight shipments from booking at origin to final delivery at destination.
• Maintain communications with Flexport transportation and warehousing partners to facilitate the progress of shipments in transit.
• Work and communicate cross-functionally within Flexport.
• Be a part of the frontline groups ensuring the highest standard of Flexport quality: shipments move on time and exceptions are handled appropriately.
• Use metrics to spot opportunities to improve and deliver great performance in your role.
• Own the data quality of our client's information by validating booked shipments, tracking client shipment status, and validating shipment schedules.
• Consistently follow Standard Operating Procedures (SOPs) to ensure that your work satisfies internal KPIs and SLAs.

Skills

Communication skills

English fluency

Teamwork

Attention to detail

Education

Bachelor's/Associate's degree or 1+ year of relevant experience

Tools

Google Suite

Excel

Job description

Flexport is seeking a Global Operations Specialist to execute ocean and air shipments from origin to destination, maintaining data integrity and minimizing delays. You will join the North American Operations group and collaborate across functions to ensure on-time delivery and high-quality service.

You should have a Bachelor's/Associate's degree or 1+ year of relevant experience, strong English communication, and proficiency with Google Suite and Excel.