Global Freight Operations Specialist

Flexport; New York (NY); On-site; USD 55,000 - 75,000; Full time

Job summary

Flexport in New York seeks a Global Operations Specialist to execute ocean and air shipments from origin booking to final delivery, ensuring data integrity and proactively minimizing delays.

You will maintain communications with transportation and warehousing partners, work cross-functionally within Flexport, and ensure shipments move on time while exceptions are handled promptly. Growth opportunities in a fast-paced, global company.

Qualifications

• Bachelor's/Associate's degree OR 1+ year of relevant experience preferred.
• Team-centric mindset: obsessed with team outcomes and delivering expectations.
• Strong written and verbal communication skills.
• Strong attention to detail in a high-energy, fast-paced environment.
• Proficient in Google Suite/Microsoft Suite (Sheets/Excel).
• Fluency in English, both written and verbal.
• Compliance-first attitude to operate in a heavily regulated industry.

Responsibilities

• Be responsible for executing the movement of ocean and air freight shipments from booking at origin to final delivery at destination.
• Maintain communications with Flexport transportation and warehousing partners to facilitate the progress of shipments in transit.
• Work and communicate cross-functionally within Flexport.
• Be a part of the frontline groups ensuring the highest standard of Flexport quality: shipments move on time and exceptions are handled appropriately.
• Use metrics to spot opportunities to improve and deliver great performance in your role.
• Own the data quality of clients' information by validating booked shipments, tracking client shipment status, and validating shipment schedules.
• Consistently follow SOPs to ensure your work satisfies KPIs and SLAs.

Skills

Fluent English

Strong communication

Attention to detail

Team mindset

Google Suite

Microsoft Excel

Education

Bachelor's/Associate's degree or 1+ year experience

Tools

Google Suite

Microsoft Excel

Job description

Flexport in New York seeks a Global Operations Specialist to execute ocean and air shipments from origin booking to final delivery, ensuring data integrity and proactively minimizing delays.

You will maintain communications with transportation and warehousing partners, work cross-functionally within Flexport, and ensure shipments move on time while exceptions are handled promptly. Growth opportunities in a fast-paced, global company.