Global Freight Operations Coordinator

Expeditors International; Kent (WA); On-site; USD 36,000 - 40,000; Full time

Benefits offered by this job

Paid Vacation

Holidays

401(k) Matching

ESPP

Health Savings Account

Life and Disability Insurance

Parental Leave

Training & Education Assistance

Job summary

Expeditors International in Kent, WA is seeking a Transcon Coordinator responsible for ensuring timely freight movement and accurate data entry, while delivering exceptional customer service in the TRANSCON department. You will track and trace Transcon shipments, coordinate with clients and suppliers, and ensure compliance with internal procedures and government regulations.

The role emphasizes KPI attainment, process improvements, and collaboration across teams.

Qualifications

• Expeditors’ Company Policies and Procedures.
• Basic local regulatory knowledge for compliance.
• Global Logistics Industry knowledge.
• Hazardous materials certification (preferred).
• Proactive, organized approach to work.
• Strong interpersonal and clear communication abilities.
• Positive and helpful attitude.

Responsibilities

• Ensure smooth and timely freight process flow.
• Ensure accurate and timely data entry into our operational system.
• Track and trace Transcon files and reporting.
• Use export TransconWorkflow on daily basis.
• Ensure accurate and timely client and vendors billing.
• Ensure delivery of freight and timely clearance when applicable.
• Interact with our customers in arranging their Transcon shipments, meeting customer service standards.
• Contribute to maintain good relationships with suppliers.
• Meet compliance at all times to regulations internal and external in accordance with government regulations.
• Understand department process flow, and looking for best practices to improve operational efficiency and productivity.
• Ensure all customers' standard operating procedures are in place and updated in the DLSOPs.
• Meet KPI standards in accordance with the Company’s procedures.
• Network communications, timely responses to emails and requests (internal and external).
• Escalation of problems to management when necessary.
• Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride.
• Adhere to the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.

Skills

Proactive

Organizational skills

Interpersonal skills

Communication

Active listening

Education

Hazardous materials certification

Job description

Expeditors International in Kent, WA is seeking a Transcon Coordinator responsible for ensuring timely freight movement and accurate data entry, while delivering exceptional customer service in the TRANSCON department. You will track and trace Transcon shipments, coordinate with clients and suppliers, and ensure compliance with internal procedures and government regulations.

The role emphasizes KPI attainment, process improvements, and collaboration across teams.