Global Freight Customer Success Specialist

Expeditors International; Nogales (AZ); On-site; USD 40,000 - 55,000; Full time

Job summary

Expeditors International in Nogales, Arizona is seeking a dedicated professional to ensure timely and accurate movement of freight while providing exceptional customer service. The role emphasizes smooth operation within the Export Department, compliance with company standards, and maintaining good relationships with suppliers.

The ideal candidate must have strong organizational skills, effective communication abilities, and a proactive attitude to succeed in this role.

Qualifications

• Knowledge of Expeditors’ Company Policies and Procedures.
• Basic local regulatory knowledge for compliance.
• Understanding of the Global Logistics Industry.

Responsibilities

• Ensure smooth and timely freight process flow.
• Track and Trace Transcon files and reporting.
• Ensure accurate and timely client and vendor billing.
• Interact with customers in arranging their shipments.
• Promote compliance with company policies and regulations.

Skills

Pro‑active, strong organizational skills

Effective interpersonal skills

Positive and willing to help attitude

Job description

Expeditors International in Nogales, Arizona is seeking a dedicated professional to ensure timely and accurate movement of freight while providing exceptional customer service. The role emphasizes smooth operation within the Export Department, compliance with company standards, and maintaining good relationships with suppliers.

The ideal candidate must have strong organizational skills, effective communication abilities, and a proactive attitude to succeed in this role.