Global Forwarding Associate – International Shipments

Dahl Consulting; Southfield (MI); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Benefits package

Job summary

Dahl Consulting is seeking an Associate Global Forwarding Agent in Southfield, MI, to support international shipments from origin to destination. This contract role focuses on coordination, data accuracy, and customer service within a global logistics context.

Responsibilities include handling documentation, responding to inquiries, and collaborating with carriers, partners, and internal teams to ensure compliant, timely deliveries.

Qualifications

• High school diploma or GED.
• Basic proficiency with Microsoft Office applications, including Outlook, Excel, Word, and PowerPoint.
• Strong organizational skills and ability to manage multiple tasks in a fast-paced environment.
• Ability to communicate professionally with customers, vendors, and internal teams.
• Attention to detail and commitment to maintaining accurate shipment data.

Responsibilities

• Develop an understanding of international shipping processes, documentation, and terminology from purchase order issuance through final cargo delivery.
• Respond to customer inquiries and support shipment-related requests with accurate information.
• Coordinate and execute shipment activities according to SOPs.
• Maintain data accuracy throughout the shipment lifecycle: shipment details, Incoterms, routing, schedules, documentation, and milestones.
• Prepare and deliver customer quotations of low to moderate complexity while learning pricing structures and transportation costs.
• Communicate effectively with customers, international offices, agents, carriers, and third-party vendors to ensure timely shipment execution.
• Build and maintain relationships with internal and external stakeholders to support operations.
• Ensure customer SOPs are followed and operational requirements are met.
• Support additional logistics, transportation, and administrative activities as assigned.

Education

High School Diploma or GED

Associate’s or Bachelor’s degree

Tools

Microsoft Office

Outlook

Excel

Word

PowerPoint

Job description

Dahl Consulting is seeking an Associate Global Forwarding Agent in Southfield, MI, to support international shipments from origin to destination. This contract role focuses on coordination, data accuracy, and customer service within a global logistics context.

Responsibilities include handling documentation, responding to inquiries, and collaborating with carriers, partners, and internal teams to ensure compliant, timely deliveries.