Global Flagship Accounts Lead Remote Growth and Renewals

Accruent

Northern (KY)

Hybrid

USD 217,000 - 362,000

Full time

7 days ago

Be an early applicant

Application generator

A complete application in a minute — tailored resume and cover letter, ready to send.

Get past ATS filters

Job summary

Accruent is seeking a Global Flagship Accounts Manager to drive retention, growth, and long-term success across a portfolio of strategic accounts. This role collaborates with Sales, Customer Success, Product, and Professional Services to deliver exceptional experiences while meeting revenue targets.

You will lead account plans, manage renewals, upsell opportunities, and coordinate cross-functional teams to align solutions with customer needs.

Qualifications

5+ years of account management or customer growth experience in a SaaS organization.
Experience managing enterprise or strategic customer accounts.
Experience managing customer contracts, renewals, and commercial discussions.
Experience driving account expansion through upselling and cross-selling initiatives.
Experience navigating complex sales cycles, procurement processes, and contract negotiations.

Responsibilities

Serve as the primary point of contact for assigned customer accounts, building trusted relationships with key stakeholders and decision-makers.
Conduct regular business reviews to understand customer objectives, challenges, and opportunities for growth.
Develop and execute account plans that drive customer retention, expansion, and long-term success.
Drive renewals and identify upsell and cross-sell opportunities across software solutions, subscriptions, and professional services.