Global Finance Process Owner, R2R & O2C Transformation

Domino's; Ann Arbor (MI); On-site; USD 180,000 - 280,000; Full time

Benefits offered by this job

Medical, Dental & Vision benefits

401k matching contributions

Paid Holidays & Vacation

Company bonus

Job summary

Domino’s is seeking a Global Process Owner to define and standardize global finance processes, focused on end-to-end R2R and O2C. You will own process design, governance, and performance measurement across GBS, with outsourced provider coordination and cross-functional collaboration.

You will partner with IT/Digital, Risk, Compliance, Internal Audit, and Finance leadership to enable smooth transitions, stabilization, and ongoing process transformation, delivering measurable productivity gains.

Qualifications

• Bachelor’s degree in Accounting, Finance, Business, Information Systems, or related field.
• 10+ years of progressive experience in finance operations and/or end-to-end process ownership, including deep expertise in R2R and/or O2C.
• Demonstrated experience defining and implementing global process standards, documentation (process maps, SOPs), and performance measures (KPIs/SLAs).
• Strong working knowledge of controls, compliance, and audit requirements embedded into finance processes.
• Hands-on experience partnering with IT/ERP teams on implementation or major enhancement initiatives.

Responsibilities

• Define the end-to-end global process scope for R2R and O2C, including inputs/outputs, handoffs, standard work, and accountable ownership.
• Create simple, scalable global process designs aligned to Domino’s operating model and frontline realities (stores/franchisees).
• Define guardrails for standard vs. allowable local variations.
• Develop high-quality process maps and artifacts.
• Define functional requirements for BPO service delivery and ensure traceability to design, controls, and outcomes.
• Provide input to solution decisions (service model, SLAs, reporting cadence, transition).
• Establish process ownership model, decision rights, and escalation paths across GBS and suppliers.

Skills

R2R expertise

O2C experience

Process ownership

Stakeholder mgmt

Education

Bachelor’s degree in Accounting, Finance, or related field

Tools

ERP systems

Job description

Domino’s is seeking a Global Process Owner to define and standardize global finance processes, focused on end-to-end R2R and O2C. You will own process design, governance, and performance measurement across GBS, with outsourced provider coordination and cross-functional collaboration.

You will partner with IT/Digital, Risk, Compliance, Internal Audit, and Finance leadership to enable smooth transitions, stabilization, and ongoing process transformation, delivering measurable productivity gains.