Global Field Service Operations Manager (Remote-Hybrid)

Lam Research; Phoenix (AZ); On-site; USD 130,000 - 190,000; Full time

Benefits offered by this job

On-site Flex

Virtual Flex

Job summary

Lam Research in Phoenix seeks an experienced Overseas Operations Manager to support and scale global field service operations. This role coordinates with headquarters, GAT and regional teams to ensure overseas sites are staffed, funded and ready to meet customer and business needs.

You will align regional execution with global service strategy, drive workforce planning, measure performance, and enable cross-regional collaboration.

Qualifications

• Experience in field service, global or regional operations.
• Strong analytical, stakeholder management and problem-solving skills.
• Proven ability to work effectively across regions and cultures.

Responsibilities

• Align regional execution with global service strategy and customer commitments; coordinate with Corp, GAT, Geo ops, and LRT ROM.
• Support workforce planning, resource optimization, and ramp readiness.
• Deliver predictable results through execution of operational frameworks; identify and mitigate operational risks.
• Enable cross-regional coordination and best-practices sharing; track operational metrics and report to leadership.

Skills

Global operations

Analytical

Stakeholder management

Cross-cultural collaboration

Bilingual English and Mandarin

Education

Bachelor’s degree or equivalent

Advanced degree preferred

Job description

Lam Research in Phoenix seeks an experienced Overseas Operations Manager to support and scale global field service operations. This role coordinates with headquarters, GAT and regional teams to ensure overseas sites are staffed, funded and ready to meet customer and business needs.

You will align regional execution with global service strategy, drive workforce planning, measure performance, and enable cross-regional collaboration.