Global Field Service Engineer - Control Systems

MSHS Pacific Power Group; Mandeville (LA); On-site; USD 41,000 - 48,000; Full time

Benefits offered by this job

Relocation assistance

Medical, dental, and vision coverage

401(k) with company match

Paid time off and holidays

Tuition reimbursement and professional

Job summary

MSHS Pacific Power Group is seeking a Field Service Engineer Level 1 – Control Systems in Mandeville, LA. The role leads field service tasks, installs, maintains, and troubleshoots power systems equipment.

You will work independently or with a team, traveling up to 75% domestically and internationally, applying precise problem-solving and hands-on technical skills while delivering high-quality customer service.

Qualifications

• Recognized electrical or mechanical certificate from a trade school or military training institution or Associate Degree in a related field.
• 1–2 years of experience in the field or a related area.
• Knowledge of commonly-used concepts, practices, and procedures for electrical and mechanical engineering.
• Ability to follow instructions and pre-established guidelines.
• Ability to work under immediate supervision.
• Analytical thinker with strong attention to detail.
• Excellent verbal and written communication skills (English required, Spanish a plus).
• Customer-focused, with strong interpersonal skills.
• Willingness and ability to travel up to 75% domestically and internationally.
• Must have a valid driver’s license (company pool vehicle provided).
• Must have a valid passport, or the ability to obtain a passport.
• Must be able to pass water survival training.

Responsibilities

• Perform in-house and field service tasks including installation, troubleshooting, testing, and maintenance of supported products and equipment.
• Provide support for TAG, training, and system-level testing.
• Understand basic component and systems-level functionality.
• Identify, analyze, and repair product failures, ordering and replacing parts as needed.
• Provide TAG support to determine and recommend which products or services best fit the customer’s needs.
• Offer basic fault-finding assistance via phone and email for low-end controls.

Skills

Electrical knowledge

Mechanical knowledge

Analytical thinking

Verbal and written communication

Willingness to travel

Education

Trade school certificate / military training

Associate Degree

Tools

Industrial tools

Job description

MSHS Pacific Power Group is seeking a Field Service Engineer Level 1 – Control Systems in Mandeville, LA. The role leads field service tasks, installs, maintains, and troubleshoots power systems equipment.

You will work independently or with a team, traveling up to 75% domestically and internationally, applying precise problem-solving and hands-on technical skills while delivering high-quality customer service.