Global Field Quality Analytics Engineer

Qcells Georgia, Inc.; Cartersville (GA); On-site; USD 90,000 - 130,000; Full time

Job summary

Qcells Georgia, Inc. is seeking a Manufacturing Quality Engineer to monitor and improve global field quality across multiple sites. You will analyze warranty and field claims, track KPIs, and coordinate corrective actions to reduce field-related costs.

Collaboration with plant quality teams, legal, and leadership ensures structured investigations and timely action. The role supports cross-functional responses to significant field incidents, including Product Liability cases and 8D/RCA/FMEA root

Qualifications

• Bachelor's degree in engineering or related technical field.
• 8+ years of experience in Quality Engineering, Field Quality, Product Reliability, or Manufacturing Quality.
• Understanding of ISO 9001 or other quality management systems.
• Experience supporting customer audits in manufacturing environments.
• Experience analyzing warranty or field claim data.
• Working knowledge of root cause analysis methodologies (8D, FMEA, RCA).
• Ability to manage multiple priorities and coordinate cross-functional teams.
• Strong analytical and reporting skills (Excel and statistical analysis tools).
• Willingness to travel domestically and internationally (20-30%).

Responsibilities

• Coordinate audits and corrective actions with customers.
• Track corrective and preventive actions resulting from audit findings.
• Provide status updates to management on open risks and action progress.
• Ensure alignment between field performance trends and site-level quality improvements.
• Consolidate and validate field quality data and customer claims from multiple sites.
• Monitor KPIs and identify recurring failure trends.
• Prepare structured field quality reports for management review.
• Support data-driven insights to prioritize risk mitigation actions.
• Analyze warranty and field claim data to identify systemic failure patterns.
• Coordinate with plant teams to initiate corrective actions based on field trends.
• Track effectiveness of actions and support continuous improvement.
• Collaborate with sales and key accounts to deliver claim analytics and CoQ insights.
• Support cross-functional investigations of field incidents, including Product Liability.

Skills

Analytical & reporting skills

Cross-functional coordination

Education

Bachelor's degree in engineering

Tools

Excel

Minitab

JMP

Python

Tableau

Job description

Qcells Georgia, Inc. is seeking a Manufacturing Quality Engineer to monitor and improve global field quality across multiple sites. You will analyze warranty and field claims, track KPIs, and coordinate corrective actions to reduce field-related costs.

Collaboration with plant quality teams, legal, and leadership ensures structured investigations and timely action. The role supports cross-functional responses to significant field incidents, including Product Liability cases and 8D/RCA/FMEA root