Global Fiber Deployment Infra Program Manager

Amazon Inc.; Denver (CO); On-site; USD 127,000 - 172,000; Full time

Benefits offered by this job

Health insurance

RSUs

401(k) matching

Paid time off

Parental leave

Adoption and Surrogacy reimbursement

Job summary

Amazon Data Services, Inc. is looking for an Infrastructure Technical Program Manager to support and deploy one of the world’s largest and most complex telecommunication networks.

You will plan, execute, and control the delivery of a hyper-scaled cloud infrastructure across North and South America, coordinating with engineers, vendors, and customers to meet schedules and quality standards. The role emphasizes stakeholder communication, risk management, and hands-on oversight of fiber deployment,

Qualifications

• 3+ years of technical infrastructure management experience.
• Knowledge of best practices and emerging technologies related to infrastructure (network, data center, hardware, software).
• Experience with varying scenarios of infrastructure builds.
• Experience working in a program management capacity and/or leading large-scale complex projects.
• Must have an understanding of optical transmission systems with at least 3 years of experience deployment and turn-up.
• Must have a deep understanding of fiber optical transmissions and how fiber defects may impact the fiber transmissions and how to identify and remedy the issues with the fiber.

Responsibilities

• Reports to the NASA GCID-FD Deployment Manager, and updates regularly with the NASA and Global Senior management.
• Drive overall Network Infrastructure strategy as part of the North and South America GCID-FD team.
• Vendor management to deploy on time, measure progress, and rate through quality Key performance Indicators.
• Develop a focused quality management program that tracks defects, mitigates risks, standardizes root cause analysis, and implements key performance measures to rate vendor success.
• Troubleshoot Longhaul fiber systems and work on remediations to ensure they line systems can become active.
• Create and standardize reporting mechanisms for the program under watch to provide regular progress updates on program deployment to management and stakeholders.
• Periodically report on the overall network development program status across the assigned region.
• Manage and track approved network plans with internal customers and stakeholders such as technical business developers or construction vendors until the infrastructure is in service.
• Manage multiple competing cross-functional projects/programs simultaneously, some on a global scale.
• Interact with engineers, technicians, vendors and senior management on a daily basis
• Physically audit completed construction work, review fiber test results, and hand‑off completed delivery to internal customers
• Run meetings, create and maintain timelines, and keep large, diverse groups informed of progress and obstacles.
• Anticipate bottlenecks, manage risk and escalations, and balance the business needs versus technical constraints.
• Coordinate access and approvals to security‑regulated sites

Skills

Infrastructure management

Optical transmission

Fiber troubleshooting

Program management

Vendor management

Network fundamentals

Job description

Amazon Data Services, Inc. is looking for an Infrastructure Technical Program Manager to support and deploy one of the world’s largest and most complex telecommunication networks.

You will plan, execute, and control the delivery of a hyper-scaled cloud infrastructure across North and South America, coordinating with engineers, vendors, and customers to meet schedules and quality standards. The role emphasizes stakeholder communication, risk management, and hands-on oversight of fiber deployment,