Global Event Experience Product Manager (Hybrid)

EY; Atlanta (GA); Hybrid; USD 120,000 - 224,000; Full time

Job summary

EY seeks a Product Manager for Event Experience to shape the future of EY’s global events ecosystem. You will own the product vision, drive a cross-functional roadmap, and balance global standardisation with regional needs across in-person, virtual and hybrid formats.

You’ll work with Cvent, SpotMe and related tools, lead data-driven decision making, and collaborate with stakeholders to deliver scalable, engaging attendee journeys that maximise adoption and ROI.

Qualifications

• Experience in product management for enterprise event tech platforms.
• Familiarity with Cvent Registration, Attendee Hub and SpotMe.
• Ability to translate attendee needs into clear product requirements.
• Understanding of data privacy, analytics and success metrics.
• Experience delivering in hybrid (in-person/virtual) environments.

Responsibilities

• Own the product vision and roadmap for EY's Event Experience cluster.
• Design end-to-end attendee journeys across in-person, virtual and hybrid formats.
• Lead evaluation and deployment of attendee-facing AI capabilities.
• Partner with regional teams and suppliers to translate requirements into user stories.
• Run pilots and controlled rollouts to validate value before scaling.
• Define governance, branding, accessibility, data capture and privacy standards.
• Measure KPIs like registration, attendance, engagement and ROI.
• Lead supplier collaboration and integration for connected systems.

Skills

Product management fundamentals

Roadmap development

Backlog management

Stakeholder management

Data-driven decision making

Cross-functional collaboration

Tools

Cvent Registration

Attendee Hub

SpotMe

Job description

EY seeks a Product Manager for Event Experience to shape the future of EY’s global events ecosystem. You will own the product vision, drive a cross-functional roadmap, and balance global standardisation with regional needs across in-person, virtual and hybrid formats.

You’ll work with Cvent, SpotMe and related tools, lead data-driven decision making, and collaborate with stakeholders to deliver scalable, engaging attendee journeys that maximise adoption and ROI.