Global Event Experience Product Lead

EY; Raleigh (NC); Hybrid; USD 120,000 - 224,000; Full time

Benefits offered by this job

Hybrid work model

Paid time off

Medical coverage

401(k) plan

Job summary

EY is seeking a Product Manager for Event Experience to shape the future of EY’s global events ecosystem. You will lead attendee management tools, event apps, and communications across in-person, virtual and hybrid formats.

You will collaborate with regional teams, leverage Cvent and SpotMe, and drive adoption with data-driven governance and measurable ROI across EY’s worldwide events.

Qualifications

• Relevant experience in product management, ownership, customer success, digital experience or technology-enabled services.
• Preferably in a complex enterprise, events, SaaS or marketing technology environment.

Responsibilities

• Own the product vision and roadmap for EY’s Event Experience product cluster, focusing on attendee management and related capabilities.
• Design end-to-end attendee journeys and define product requirements and configuration standards for in-person, virtual and hybrid formats.
• Lead evaluation, governance and deployment of attendee-facing AI capabilities and post-event insights.
• Partner with regional teams and partners to capture demand, translate requirements into user stories and rollout plans.
• Run discovery, pilots and controlled rollouts for new attendee experience capabilities and measure value.

Skills

Product management

Discovery

Roadmap development

Backlog management

Release planning

Value measurement

Stakeholder management

Communication

Data literacy

Influence

Analytics

Tools

Cvent

SpotMe

Job description

EY is seeking a Product Manager for Event Experience to shape the future of EY’s global events ecosystem. You will lead attendee management tools, event apps, and communications across in-person, virtual and hybrid formats.

You will collaborate with regional teams, leverage Cvent and SpotMe, and drive adoption with data-driven governance and measurable ROI across EY’s worldwide events.