Global Event Experience PM — Hybrid, Data-Driven Impact

Ernst & Young Advisory Services Sdn Bhd; Atlanta (GA); Hybrid; USD 120,000 - 224,000; Full time

Benefits offered by this job

Hybrid work model

Paid time off

Job summary

EY is seeking a Product Manager for the Event Experience portfolio to shape the attendee journey across in-person, virtual and hybrid events. You will own the product strategy, governance and rollout plans for platforms like Cvent and SpotMe, coordinating with operations, Brand Marketing and regional teams to deliver inclusive experiences that drive adoption and ROI.

This hybrid, client-facing role emphasizes data-driven decision making, stakeholder alignment and global standardisation balanced

Qualifications

• Relevant experience in product management, product ownership or similar roles in enterprise events or marketing technology.
• Experience with attendee-facing event platforms and a strong understanding of registration, apps, communications and engagement.
• Ability to translate attendee and sponsor needs into clear product requirements and measurable improvements.

Responsibilities

• Own the product vision and roadmap for EY’s Event Experience portfolio, focusing on Cvent, SpotMe and related capabilities.
• Define end-to-end attendee journeys and standards for in-person, virtual and hybrid formats.
• Lead evaluation and governance of attendee-facing AI capabilities and personalised recommendations.
• Translate requirements into user stories, acceptance criteria and rollout plans to improve attendee experience.
• Run discovery, pilots and controlled rollouts for new capabilities with data-driven validation.
• Define governance and guardrails for platform configuration, branding and privacy.
• Measure outcomes with KPIs and ROI using usage data and event insights.
• Lead supplier collaboration and data integration to ensure reliable live events.

Skills

Product management

Event technology

User experience

Data literacy

Stakeholder management

Tools

Cvent

SpotMe

Attendee Hub

Job description

EY is seeking a Product Manager for the Event Experience portfolio to shape the attendee journey across in-person, virtual and hybrid events. You will own the product strategy, governance and rollout plans for platforms like Cvent and SpotMe, coordinating with operations, Brand Marketing and regional teams to deliver inclusive experiences that drive adoption and ROI.

This hybrid, client-facing role emphasizes data-driven decision making, stakeholder alignment and global standardisation balanced