Global Enterprise Monitoring & Observability Lead

CACI International Inc; Ashburn (VA); On-site; USD 121,000 - 266,000; Full time

Job summary

CACI International Inc. is seeking a Senior Enterprise Monitoring Observability Lead to direct the global monitoring program across 350+ facilities. You will guide a high-performing team, develop strategic capacity plans, and deliver executive dashboards for senior leadership decisions.

The role requires 8+ years in IT operations, strong leadership, and experience with Splunk, Dynatrace, and Grafana. Location is Ashburn, VA with up to 10% travel, and a Secret clearance is mandatory.

Qualifications

• Bachelor's degree plus 8 years of IT operations, monitoring, or observability experience.
• Active Secret Clearance.
• Experience with enterprise monitoring platforms (Splunk, Dynatrace, AppDynamics, Nagios, Prometheus, Grafana).
• Experience leading monitoring operations teams and delivering executive dashboards.

Responsibilities

• Lead the operations, maintenance, and continuous enhancement of the Department's enterprise monitoring solution across 350+ global facilities, ensuring comprehensive visibility and reliability.
• Direct the design, implementation, and maintenance of enterprise monitoring capabilities, providing program-level dashboard views and executive reporting for senior management decision-making.
• Lead monitoring of infrastructure system availability, coordinating with DT ENMOC to proactively identify, track, and resolve issues impacting 40,000+ end users across the global enterprise.
• Collect, analyze, and report comprehensive performance and availability metrics across the CA IT environment, aligning with CA mission objectives and security posture requirements.
• Develop and maintain a comprehensive Capacity Management Plan outlining strategic initiatives to enhance system performance and meet evolving business needs while addressing financial impacts.
• Continuously assess monitoring capabilities and recommend enhancements to address emerging technologies, evolving infrastructure requirements, and cybersecurity threats.
• Ensure the enterprise monitoring solution provides comprehensive coverage for all applications, infrastructure components, and databases, including both modernized and legacy systems.
• Provide detailed availability metrics, trending charts, and analytical reports including uptime percentages, mean downtime, and mean time to recovery to support informed decision-making.
• Implement advanced analytics and machine learning algorithms to predict resource needs, identify capacity constraints, and prevent performance degradation before impact occurs.
• Function as a technical expert across multiple project assignments, planning and leading major monitoring initiatives while mentoring team members and supervising technical staff.

Skills

Enterprise monitoring

Observability platforms

Capacity planning

Leadership

Stakeholder reporting

Education

Bachelor's degree

Tools

Splunk

Dynatrace

AppDynamics

Nagios

Prometheus

Grafana

Job description

CACI International Inc. is seeking a Senior Enterprise Monitoring Observability Lead to direct the global monitoring program across 350+ facilities. You will guide a high-performing team, develop strategic capacity plans, and deliver executive dashboards for senior leadership decisions.

The role requires 8+ years in IT operations, strong leadership, and experience with Splunk, Dynatrace, and Grafana. Location is Ashburn, VA with up to 10% travel, and a Secret clearance is mandatory.