Global Engagement & Study Abroad Coordinator

Manhattan University; New York (NY); On-site; USD 60,000 - 75,000; Full time

Job summary

Manhattan University is seeking a Global Engagement & Study Abroad Coordinator to oversee logistics and operations for the Office of Global Engagement. You will support students in expanding international perspectives and collaborate with faculty to arrange programs abroad.

This role reports to the Executive Director of Global Engagement and Study Abroad and requires strong data management, budgeting, and intercultural communication across campus partners.

Qualifications

• Bachelor’s degree required.
• Experience in college-level study abroad and/or with international students.
• Ability to work with Microsoft Sheets/Apps and manage data with Excel.

Responsibilities

• Facilitate logistics for study abroad programs (budgets, travel, AR/AP).
• Book flights, travel, accommodations and coordinate services for programs.
• Counsel students on program selection and guide them through applications.
• Track funds from students attending programs (deposits and balances).
• Coordinate with Registrar, Residence Life and Bursar to implement programming.
• Represent the Study Abroad Office at conferences, orientations, and workshops.
• Work with Registrar, Financial Aid, Residence Life, and Dean of Students to ensure in-house clearance to study abroad.
• Evaluate and improve office policies to increase efficiency.
• Manage data on students studying abroad and related metrics.
• Develop emergency protocols and standardize procedures including trainings.
• Oversee communications for student crises abroad and with families.
• Manage budgets and reconciliations for Global Engagement Office.

Skills

Spanish

French

Italian

Education

Bachelor’s degree

Master’s degree

Tools

SLATE CRM

Excel

Job description

About The University

Manhattan University is nestled in the historic neighborhood or Riverdale , close to dozens of restaurants and shops as well as Van Cortlandt Park , and is only 35 minutes from midtown Manhattan. Manhattan University is nationally ranked and offers degree programs in the arts, business, education, engineering, and science. The University has approximately 3,000 full and part-time undergraduate and graduate students enrolled in over 50 fields of study. It is committed to excellence in teaching a diverse student body and preparing students for successful careers and fulfilling lives. We are committed to creating an inclusive environment where all employees and faculty members can thrive personally and professionally.

About The University

Manhattan University is nestled in the historic neighborhood or Riverdale , close to dozens of restaurants and shops as well as Van Cortlandt Park , and is only 35 minutes from midtown Manhattan. Manhattan University is nationally ranked and offers degree programs in the arts, business, education, engineering, and science. The University has approximately 3,000 full and part-time undergraduate and graduate students enrolled in over 50 fields of study. It is committed to excellence in teaching a diverse student body and preparing students for successful careers and fulfilling lives. We are committed to creating an inclusive environment where all employees and faculty members can thrive personally and professionally.

Position Description

The Global Engagement & Study Abroad Coordinator shall be responsible for all logistics and operations for the Office of Global Engagement in support of the mission of providing students with an opportunity to expand their views of the world and develop a better understanding of other cultures. This position reports to the Executive Director of Global Engagement and Study Abroad.

Job Responsibilities

• Work with faculty members to facilitate logistics for existing long-term and short-term study abroad academic programs (budgets, travel arrangements, accounts receivable and accounts payable).


• Assists in booking flights, travel, accommodations, and coordinate other services for faculty-led and exchange programs.


• Meet with students individually to assess appropriate program selection with regard to academics, timing and funding and guide them through the application process.


• Track funds from students attending programs (deposits and then balances).


• Coordinate with other departments, including the Registrar, Residence Life and Bursar to implement programming.


• Represent the Study Abroad Office from time to time at conferences, student orientations, workshops and panel discussions.


• Work closely with key offices on campus (Registrar, Financial Aid, Residence Life, Dean of Students) to make sure students have in-house clearance to study abroad.


• Work with Executive Director on a continuing assessment of office policies and procedures to make operations more efficient.


• Keep track of data on students studying abroad, balance of exchange numbers, and other metrics.


• Work with Executive Director to evaluate and improve emergency protocols and standardize procedures including faculty trainings, emergency guidelines and insurance resources.


• Manage communications lines for student crises abroad, student issues, and parents and families.


• Manage all budgets and budget reconciliations for Global Engagement Office.


• Manage correspondence with students and parents and keep in touch with students while abroad. Act as point of Study Abroad Office contact for students and parents should issues arise.


• Plan study abroad informational sessions, pre-departure meetings and re-entry meetings for students and faculty.


• Prepare, maintain and distribute promotional materials for study abroad including the maintenance of the study abroad homepage, calendar of events, social media and other resources.


• Assist in organizing all SA events including fairs and resource browse.


• Assist in cultivating global partnerships and serve as primary contact with existing partner institutions.


• Evaluate and process students’ transcripts from semester abroad with academic/major/minor advisors and the Registrar upon their return.


• Manage technology for the SA office, including electronic forms, CRM, google drive folders, Workflow and other projects.


• Serves as supporting advisors for the Boren and Gilman Fellowships with Fellowship and Advising Office as primary advisors. Works with identified applicants throughout the application process.


• Day-to-day task management of graduate assistant or part-time staff.

Requirements

Minimum Qualifications:

• Bachelor’s degree.


• Prior experience working in college level study abroad and/or with international students.


• Ability to work with Microsoft sheets/apps and manage data with Excel, with attention to detail.

Preferred Qualifications

• Completed or in-process Master’s degree.


• Prior familiarity with a Customer Relationship Management (CRM) application, preferably SLATE.


• Second language skills in Spanish, French and/or Italian are a plus.

Manhattan University is an E-Verify employer

Founded in 1853, Manhattan University is an independent Catholic Lasallian institution located in Riverdale, NY that embraces students of all faiths, cultures, and traditions. The mission of the University is to provide a dynamic student-centered educational experience that prepares graduates for lives of personal development, professional success, civic engagement, and service to their fellow human beings. We expect our faculty, administration, and staff to be knowledgeable about our mission and to make a positive contribution to the mission.

Manhattan University provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to age, race, creed, color, sexual orientation, military status, sex, disability, marital status, partnership status, pregnancy, caregiver status, domestic violence victim status, gender identity or expression, arrest or conviction record, criminal history, credit history, national origin, alienage or citizenship status, unemployment status and salary history. Manhattan University values and celebrates diversity and is committed to providing an inclusive environment for all employees. All interested, qualified persons are encouraged to apply.

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, and responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.