Global Enablement Lead — Commercial & Ecosystem (Remote)

LaunchTN; United States; Remote; USD 250,000 - 350,000; Full time

Job summary

Napster Corp is seeking a VP, Global Commercial & Ecosystem Enablement to architect and scale the global enablement function across our commercial and partner ecosystem. You will build the operating model, governance, and systems needed to drive speed, rigor, and impact while reporting to the SVP, Partnerships & Ecosystem.

You will lead cross-functional programs spanning Commercial, Product, Marketing and Operations, embedding AI and automation to accelerate readiness, adoption, and partner

Qualifications

• Proven track record building global enablement programs for a SaaS business.
• Experience leading cross-functional teams across Commercial, Product, Marketing and Operations.
• Ability to establish scalable operating models, governance, and content systems.
• Expertise integrating AI, automation, and data-driven metrics into enablement.

Responsibilities

• Build the end-to-end global enablement operating model, including intake, prioritization, ownership, governance, development, review, launch, maintenance, and retirement.
• Establish clear ways of working and decision rights across Commercial, Partnerships, Product, Product Marketing, Marketing, and Operations.
• Create and maintain a trusted system of record for enablement content, programs, messaging, and materials, with strong version control and lifecycle management.
• Translate company strategy, product innovation, and go-to-market priorities into structured, repeatable enablement programs.
• Ensure commercial teams have the knowledge, tools, messaging, and content required to engage customers effectively.
• Build differentiated enablement motions for resellers, hyperscalers, referral partners, OEMs, and technology partners.
• Balance personalization with scale, ensuring priority teams and partners can move quickly without creating an unsustainable bespoke model.
• Establish quality standards and review processes that allow the organization to move fast while maintaining accuracy and consistency.
• Introduce AI, automation, and agent-led approaches to improve intake, content development, discovery, personalization, knowledge access, and program delivery.
• Define success metrics across readiness, adoption, engagement, productivity, partner activation, and business impact.
• Lead, develop, and support the global enablement team, creating clarity, focus, accountability, and sustainable ways of working.

Skills

Global enablement

SaaS experience

Cross-functional leadership

Job description

Napster Corp is seeking a VP, Global Commercial & Ecosystem Enablement to architect and scale the global enablement function across our commercial and partner ecosystem. You will build the operating model, governance, and systems needed to drive speed, rigor, and impact while reporting to the SVP, Partnerships & Ecosystem.

You will lead cross-functional programs spanning Commercial, Product, Marketing and Operations, embedding AI and automation to accelerate readiness, adoption, and partner