Global Employee Relations Director — Transform & Lead

Zendesk, Inc.; Austin, Madison, San Francisco (TX, WI, CA); Hybrid; USD 202,000 - 302,000; Full time

Benefits offered by this job

Bonus eligibility

Benefits

Job summary

Zendesk, Inc. is seeking a Director, Global Employee Relations to lead a strategic transformation of ER globally, moving from a reactive function to a proactive center of excellence and aligning ER initiatives with People and Business strategies across Zendesk’s footprint.

The role requires driving data analytics, overseeing complex investigations, and providing counsel on performance management, harassment, discrimination, and workforce reductions while leading a distributed, multi-time-zone

Qualifications

• Extensive experience in Employee Relations and labor law.
• Broad knowledge of international labor practices and multicultural environments.
• Excellent interpersonal and influencing skills at all levels.

Responsibilities

• Lead and manage global employee relations initiatives across Zendesk’s footprint.
• Provide guidance on internal investigations, performance management, harassment, discrimination, and workforce reductions.
• Partner with legal and HR teams to mitigate risk and align ER strategies with business goals.

Job description

Zendesk, Inc. is seeking a Director, Global Employee Relations to lead a strategic transformation of ER globally, moving from a reactive function to a proactive center of excellence and aligning ER initiatives with People and Business strategies across Zendesk’s footprint.

The role requires driving data analytics, overseeing complex investigations, and providing counsel on performance management, harassment, discrimination, and workforce reductions while leading a distributed, multi-time-zone